Sage 500

During the upgrade process, there is a timeout error: Loading SQL Script File clup_app.sql Error - create procedure spFixActivityLog... Microsoft OLE DB Driver for SQL Server Error 3633: Query timeout expired This procedure deals with the tciDBActivityLog…

Here are a few friendly suggestions that you might want to park in the back of your minds that could help out with some yearly maintenance and upgrading. These are not day-to-day type things but can help out over time. There is a table in the system…

Hello, I am experiencing Error 13 after upgrading our MAS 500 from 7.2.20 to 7.60.6. Strangely, error 13 didn't present itself during testing. The error appears when users are processing invoices for payment after clicking the proceed button. The messages…

Hello, We are purchasing new hardware to replace our outdated server. Does anyone know if the latest version of Sage 500 will be compatible with SQL Server 2022. I like to believe that there won't be any issues but you never know. Has anyone been running…

I need to create a test environment basing it off our current version of Sage 500 ERP. Where can I find instructions on doing so? I simply need to install a TEST copy of our production, applying the updates to the TEST to verify that nothing will break…

The install guide mentions you can upgrade directly from 2013, 2014, 2016, 2017, 2018 or 2019 directly to 2023. on Page 29. Has anyone had success with the upgrade path?

Can you please shed some more light on the Ability to Display Audit Trails enhancement? What modules does it apply to? What actions are audited? Where can you view the audits? Front end or in SQL? etc. Thank you!

A few of our clients are on Sage 500 2018. They all know that they will need to upgrade when the next version of Sage 500 is released because v2018 will lose support then. So, will there be a new version released this year? If so, any rough timeframe…

Hello, the saga continues. We upgraded to the 2021 version on Friday and now we are not able to run our Standard SAGE reports such as Aged Payables, Aged Receivables, etc. This is the error we are getting:

Database and Client upgraded from MAS 500 ERP 2018 (7.90.2.0) to Version 2021 update 2 (version 8.10.2.0) on test environment. For Sales Order, when tried to create new sales order error No Sales Order options records exists for your company pops up.…

Hello all, I've been tasked in moving our current SAGE 500 ERP 2017 7.8.1 is running on Server 2008R2/SQL 2008R2 on XYZ domain to a new VM running Server 2016 Standard/SQL 2014 Standard on ABC domain. Given my short experience with SQL I wanted to get…

I thought the product was supposed to support this upgrade. I swear there was a post about this with Zenon replying on what to do. I could not find it. Anyone know? Thanks, John

When performing a MAS 500 software update (2017 to 2019), will the individual users Explorer settings transfer in the software update? Also Is there a way to export all user settings to be imported in a new MAS 500 server setup/installation or would…

Will there be a new release of Sage 500 this year? If so, any idea when? I know this is not necessarily the best time to ask, but it does help to think ahead... Thanks!

Hi, I am thinking about upgrading to Sage 2018 (7.9x). I noticed for a thin client it only has Windows 2012 in the supported platform matrix. Is Sage planning to support a newer product? I am excited they support SQL 2017! Thx. John

Has Sage announced when this version will be retired yet? We cannot upgrade to 2018 due to some 3rd party compatibility issues and have already tested an upgrade to 2016, but need to know how long it will be viable.

I have inherited a Sage 500 (7.4) system and the server has MS Office 2007 installed. Is this a necessary component of Sage 500 or can Office be uninstalled? I know it is old, let's not get hung up there. I am working on vulnerability remediation and…

2 weeks ago we upgraded to Sage 2013 October MRU and Citrix 7.5 (2008 r2). We run DC Warehouse so we are unable to upgrade any further at this time. Some users have been experiencing an intermittent generic APPCRASH.. So far it seems to occur in SO sozdj101…

We recently upgraded from SAGE 500 2014 to SAGE 500 2017. If someone exits SAGE500 and decides to log back in less than a minute later a message displays: Cannot access a disposed object. Object name: 'Infragistics.Win.ValueListItemsCollection'. Any one…

Hi I would like to know if Sage Line 500 is still a supported product and whether it can still be purchased? Also, what is the roadmap for the product? If still supported, is there any news on when the support will end? Thanks in Advance! …

Hi. I am using Sage 500 ERP version 7.4 and would like to upgrade to Sage 500 ERP 2016. Can I directly upgrade to the latest version? If not, what is the upgrade path to install the latest version? Thanks.

Our company is in the manufacturing industry and we're currently using a heavily customized version of 7.3. We are looking to upgrade to 2016 and potentially re-implement the software altogether and strip away most of the customizations as they no longer…

Just a FYI, since we ran into this when testing (right before an upgrade and deployment, no less). Sage Exchange Desktop 2.0 is NOT compatible with Sage 500, despite the advertising of availability or lack of documentation regarding compatibility. …

The download links for client, server, client source, server source are available in Sage Knowledgebase. The Release Notes are contained in each download link. As a reminder, the download portal includes links to all the downloads. It is the one-stop…

I will start this off that I am using the tracker to review issues with a third party integration. With that disclaimer, we are moving from 7.3 to 7.6 (cannot do 7.7 yet due to add-on). I am seeing that when we close most VB tasks (this one I used Maintain…