• Item is inactive for the return warehouse error

    Hello, I am getting this error when creating a RMA for all items. "Item (X) is inactive for the return warehouse (warehouse)". Clicking OK on the dialog box allows me to continue the RMA and I can also process the Customer Return without issue. All…
  • 7.4 Register a Moved DB

    We moved our database from SQL-02 to SQL-03 server name. I am unable to register the application to use it's modules. I've ran the Database Synchronization Utility be get the following error: I also tried to manually register but receive this error…
  • Error 91 at frmTranEntry, Procedure ddnTranType_LostFocus

    Hello, We have a user that is getting this error message when trying to do "Process Inventory Transactions". It is only one user, no others. We can have other users use the same machine and do the same function, but they do not get any errors. The…
  • Single User Error "Unhandled Exception"

    I have a single user that has 2 views that throw an unhandled exception Object reference not set to an instance of an object when they use the lookup within the filter. If you enter data in the field then click refresh, data comes up. I have tried to…
  • Invalid MAS_500_Admin user and password

    Hello, Sage City. I have a issue with the Data Import Manager module of the Sage 500 ERP. 2014 The Import Job Progress will become stuck after executing it. After cancelling the import, a message reads the step was canceled. The other message states…
  • Error when trying to Post Order Entry screen and create invoice.

    When trying to create a new order in the order entry screen and shipping product from inventory with a price of more than $0. If we check create invoice and attempt to post we get the following error: Description: Incorrect procedure. Shipment cannot…