• Upgrading from 2016 to 2021 SAGE 500

    We noticed there are additional security events in the 2021 version (such as view tax id in plain text). Are all the events documented somewhere?
  • Labor Entry posting for the entire shift

    We have an issue with a product line, and we can't seem to correct it. On 90% of our routings for manufactured products, when we do a Labor Entry it calculates Overhead and Fixed costs using the pieces per hour and work center rates. One one product…
  • Price Sheets / Contract Pricing

    I have a situation where I am having trouble finding a solution. Please, see below: I have one salesperson that I want to give promotional pricing to, but not other salespeople who pull out of the same warehouse Is there any way that I can possibly…
  • EFT file location

    Can the EFT file be saved to a network location? Environment: CITRIX, Sage 7.7 When the set file location button is clicked only the C:\ drive contents are displayed with no option to change to a network drive. Thank you
  • Single User Error "Unhandled Exception"

    I have a single user that has 2 views that throw an unhandled exception Object reference not set to an instance of an object when they use the lookup within the filter. If you enter data in the field then click refresh, data comes up. I have tried to…
  • Sales order on hold, due to credit issues

    When putting a sales order on hold, due to credit issues, is there a way to also put the work order on hold?
  • Delete Pick Group

    I have SAGE500 linked with O2 mobile. Under O2 Maintain pick groups, how do I delete a created pick group?