• latitude, longitude - printing on customer statement

    We recently upgraded to 2021 (8.1) and on the customer statement, we see an odd default longitude and latitude near the bottom of the customer address.  Is there any way to eliminate this without creating a custom crystal report?

  • Moving Sage 500 ERP to New Server

    Hello all, 

    I've been tasked in moving our current SAGE 500 ERP 2017 7.8.1 is running on Server 2008R2/SQL 2008R2 on XYZ domain to a new VM running Server 2016 Standard/SQL 2014 Standard on ABC domain. Given my short experience with SQL I wanted to get…

  • Some errors in a new installation.

    Good afternoon!

    I was addressing some login trouble a client was experiencing when testing a machine for a new user & was faced with the following 3 errors-

    My GoogleFu has thus far failed me.

  • Sage 500 ERP 2013 Client replacement?


    I was recently tasked with upgrading Sage Fixed Assets from 2018.1 to 2020.1.  The issue is 2018.1 was running on Windows 2K8 and 2020.1 doesn't support 2K8.  We got everything backed up Database wise and moved over to the new environment.  I…

  • Purchase Order printing

    I am using Sage 500 ERP 2013 and when I print a purchase order on one workstation I get a different printed purchase order than when I print the same purchase order from another workstation. I am using the same sage login name at both workstations

  • Sage 500 Connection Issues


    I have a couple users receiving pop-ups when using Sage. While using Sage, they will get the following error:

    Actively Refused

    When re-launching the application, they encounter the following pop-up:

    .Net Remoting error

    They are using Windows 10 64 bit, 8 GB Ram, 3.2 Ghz i5 processors…

  • Sage 500 ERP on AWS

    We are using  Sage MAS 500 March 2011 Update (Version and want to migrate it to AWS RDS.  Is that supported.  Does it work in EC2 or at all?

    Thanks, Verne

  • Expensify to Sage ERP 500 integration

    We have a sage system of sage 500.Using the sdk we insert data into system.Now we need a enter data from a external source (Expensify) in to this.Is any php integration for sage available or stored procedure documentation available for porting Expensify…

  • Sage 500 Error 484 occurred at frmPrintDocuments in Procedure BuildPrintDeviceCombo

    Upgrading to Sage 500 7.80.2 on Windows 2016 app server using SQL 2016.  Receive "Error 484 occurred at frmPrintDocuments in Procedure BuildPrintDeviceCombo" when trying to print documents from the 'Edit Shipment' screen, AP checks from the 'Check Printing…

  • Terminal Server - extraneous files cause slow printing


    A good number of our Sage MAS (ver users connect via a Terminal Server (running Windows Server 2008 R2 Standard) and often we get complaints about slow printing.

    We have discovered that our users' Sage Appdata folders (AppData => Roaming…

  • clsScriptMgr.ExecuteScript: Method '~' of object '~' failed

    A user is getting this error message when they try to complete a Transfer Order. In the past, logging out and back in has allowed the user to continue, however now it's not working as a workaround anymore. I logged in on my account and the transfers went…

  • Upgrade Path

    Hi. I am using Sage 500 ERP version 7.4 and would like to upgrade to Sage 500 ERP 2016. Can I directly upgrade to the latest version? If not, what is the upgrade path to install the latest version? Thanks.

  • Sales order picked but not shipped


    How can I find sales orders picked but not shipped yet?



  • Invalid MAS_500_Admin user and password

    Hello, Sage City.

    I have a issue with the Data Import Manager module of the Sage 500 ERP. 2014 The Import Job Progress will become stuck after executing it. After cancelling the import, a message reads the step was canceled. The other message states …

  • Upgrading Sage 500 ERP from v7.4 to 2014 or 2016.

    My company is currently running Sage ERP (MAS) 500 version and we are considering upgrading to either version 2014 or 2016. The purpose behind this project is to enable us to upgrade the hardware where we're running the ERP and hosting the database…

  • StarShip and Sage 500

    Is anyone using StarShip version 15 or later and Sage 500 2014?

  • Best practices for upgrading from Sage/MAS 500 v7.4 to MAS v2014.1

    My client is planning to upgrade from MAS 500 v7.4.4 to v2014.1. 

    Can anyone offer pointers to best practices, checklists, installation and test procedures & plans.  Plus, anything special to pay extra attention to?

    Thanks in advance,


  • What size/resolution logo for Maintain Report Formats?

    Hi -

    I need to change our logo on our internal reports (Through Maintain Report Formats) and the last time I did it we were worried about Y2K....

    What are the recommended sizes in Pixels and/or Inches for the JPGs?? 

    Our logo is approximately 1.4 in…

  • Process Invoices for Payment Permissions

    When our AP Clerk is logged on and opens the Process Invoices For Payment screen, she does not have the Next Number icon available to create a new batch.  She is able to create a new batch using Ctrl N, but the button is not available.  When logged on as…

  • MAS 500 ERP 2014 error after login

    MAS 500 ERP 2014 error after login:-

    First Error:  Unknow Error. Check the Tracker output for a description of the problem.

    Second error: Object Manager is missing, Launching task failed

    All modules have this same error: Unable to start the Selected task…

  • Printing Issue 1099

    Has anyone run into a printing issue with the 2014 1099.

    We installed the 2014 Sage 500 ERP 1099 2014 update, and all installed fine - but when we go to align the 1099 - we get this

    PrintReportNow - 2147483135

    Invalid Printer specified

    apzrq001 (815E490F…


    2 weeks ago we upgraded to Sage 2013 October MRU and Citrix 7.5 (2008 r2). We run DC Warehouse so we are unable to upgrade any further at this time. Some users have been experiencing an intermittent generic APPCRASH.. So far it seems to occur in SO sozdj101…