• How to find a lost un posted invoice that I lost and can no longer find

    Hello everyone, 

    i was working on invoicing yesterday and i lost one of my biggest invoice and didn’t get to register/post it and now I can’t find it

    this is what I did. 
    I went to Invoices and made a batch with all of the invoices then clicked…

  • Po line comment

    How about we want to add a new procedure to the goods receipt process, I want to know if there is any way to see the comment that is made in each individual line in inventory transactions.

    I hope you can help me, greetings!

  • Can an invoice be processed with current date if Pick/Pack has future date?

    I have a pick/pack that was done with a 8/7/19 future date in error.  I don’t believe that the pick/pack can be deleted or the date changed on it but need to know if I change the date on the invoice how it will affect the information processed. How does…

  • Cash account locked by another user

    All users are unable to process checks - same error returned "Cash Account Locked by Another User" - how do we reset?  unlock?  figure out which user?  

  • Can you prevent AP / AR from using certain accounts?

    Is there a way to prevent AP from using revenue accounts and a way to prevent AR from using AP related accounts? 

  • Error posting Receipt of Goods batch

    Hello! We are trying to post a batch of Receipt of Goods and keep receiving the following error:

    Can anyone offer advice/suggestions/a solution??

    Thank you!

  • No error report printing with Intercompany GL entry

    We are having issues lately where the error that comes up when the GL string used is active, but the segment is past it's effective end date does not produce an error report, and we can't find the detail of what's causing the error. I think the only times…

  • Accounts Payable Incorrect Invoice Date

    We were running through our AP Aging report and noticed some items without much of a description.  After digging into them, we noticed they all had invoice dates in the future.  For example the batch was posted in October 2017 but one invoice in this batch…

  • Cash Receipts & National Account

    Hi, I posted same question under a different category, I tried to simplify it here.

    We currently receive thousands of payments (cash receipts) that need to be applied to open invoices as cash receipts payments from our customers; this is taking us forever…

  • Cash Management - Multiple GL accounts - Invalid Offset Account

    I needed to divide a one CM deposit into 5 seperate GL entries that were the same account but with different reference numbers.  Invalid offset account kept coming up, so I tried a difference GL account and it took the account and reference number.  After…

  • Former Sage 500 partner now at 500 customer looking to network with other customers in Northeast

    I am a former Sage 500 partner with over 15 years of experience , certified through last year in Sage 500, 300, CRM and with experience in HRMS, IT Management and Business Intelligence.

    If you have needs you'd like to discuss, feel free to contact me…

  • Using Data Porter for Project Transactions

    I'm in Finance / Accounting at an international consulting firm. We're trying to find a way to accrue revenue at a project level without having to record credit memos and reversing debit memos that would actually impact accounts receivable. We're therefore…

  • Accounts Payable System Check Register EFT: Not Assigned

    In one of my new companies I recently set up, I am having an issues with Accounts Payable, System Check Register NOT ASSIGNING numbers.  I have looked but just see what is not checked or set up incorrectly.  All of my other companies work find.  

  • AP vouchers

    Our AP department continues to put invoices into the incorrect batch (ex February invoices in a January batch).  Is there a way to prevent that?  If not, is there a way to search to see if it has happened?

    Is there a way to fix it without making a journal…

  • Partial Payments/Decimal Quantities for Serialized Items

    We have a serialized item in our inventory (a cooling tower) that is currently the only line item on an open PO and has a quantity of 1.00. We have setup progress payments with the vendor, received the first invoice, and need to make the first payment…

  • Bank Transaction Posting resulted in GL imbalance

    I have posted a standard CM Check transaction and when I went to reconcile the bank account, the amount showed up in my DEBIT column (as though I had made a deposit instead of a CM Check).  Looking at the G/L detail for the batch, the system recorded improperly…

  • What to do with an Invoice System Batch?

    We have a system batch with several hundred pending invoices tied to it.  What should be done with these invoices to get them posted or cleaned up?  And what causes them to be kicked into the system batch?  Thanks for any help.

  • We have 2 old pick lists that are stuck. The pick numbers show up in Explore-Pick Lists (show as status = pending) but when I type the pick list numbers no records are found.

    We have 2 old pick lists that are stuck.  

    The pick numbers show up in Explore-Pick Lists (ship status = pending and there is a shipment number) but when I type the pick list numbers to reprint pick list, cancel pick list or confirm picks the pick numbers…

  • Financial Reports

    I have a couple of small things, that annoys me.

    1. when generating a Financial Report, the Fiscal Year - Period keep a defualt of 2012 and we are in 2015, how can i change this>

    2. when process AP or AR, whatever posting date i sent does not carry…

  • Paying AP Invoices by Credit Cards

    Currently we enter AP Invoices under the company name then on the due date we pay by credit card and make a flip to remove from the vendors name into the appropriate Credit card AP account..  Is there an easier way to complete the flips without entering…

  • General Ledger Import ignores required reference codes

    We have reference codes required on some of our GL accounts.  When we import a journal entry, it is possible to post the entry without the reference code.  Is there a way to stop this?