• tI_timInvtTran - Cannot INSERT timInvtTran because cost tier effect record is missing.

    Error happens when posting/saving a MF>Labor Entry with Cmplt?=Y. I cannot find a timCostTier and timInvtTranCost records. After this error, another error occurs: Transaction count after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements…
  • User login

    User is unable to login
  • Process Invoice for Payment

    The Treeview has changed and it is now unusable. Tree view use to contain yellow/ black circles to this you can no longer select individual invoices for payment
  • Purge Old Companies

    I need to purge several companies that are historic and/or were test companies. These companies do not have existing transactions. I know there were issues with the Purge functions that would allow me to do this. Are these working again in version 2019…
  • Errors Editing Recurring Invoice Details

    I receive the below error whenever I attempt to edit any active Recurring Invoice in one of the Companies in Sage 500. This is only recurring in the one company, the STax fields match available records in the SQL database, I am not the only user experiencing…
  • GL Trial Balance Slow

    Recently our GL Trial Balance report became slow. We have a bit over 3.6 million rows in tglTransaction. We found that SQL Server 2012 stopped using an index which killed performance. We ended up adding a hint to use index(XIE1tglTransaction). If your…
  • Error 13 from 7.2 to 7.6

    Hello, I am experiencing Error 13 after upgrading our MAS 500 from 7.2.20 to 7.60.6. Strangely, error 13 didn't present itself during testing. The error appears when users are processing invoices for payment after clicking the proceed button. The messages…