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  • Help me to better understand the RMA process

    This may come down to being internally defined, but I am looking for examples of how you handle your RMA's as far as tracking in the Sage 500 system. By design, we originally had a Service Warehouse where all RMA's were receiveing into the default bin…

  • Customer Returns on items that are scrap? Not have them be "in a warehouse" and on the books as inventory?

    Does anyone do customer returns on items that are NOT going to be in inventory after the return? If so, is there a way to do it in MAS500 such that they don't sit in a warehouse and show up as inventory on the books? For example: We received $1000 worth…

*Community Hub is the new name for Sage City