Sales Order Acknowledgement Automation

SUGGESTED

New to the Sage 500 ERP world... so bare with me here Slight smile

Currently when a sales order is created it goes into an unacknowledged status... At the end of the day, someone manually goes to Sales Orders>Print/Acknowledge Sales Orders and just runs a saved setting- This is a manual process and given the amount of SO we are doing, i starts to add up on the tasks on end users.

How would I go about creating a Task to run this every day on its own, say at 4pm, for all orders that are SO Status=Unacknowledged?

In System Manager>Tools>Task Editor I can see there is a SO task but not sure if its running or not..

Here is the TASK 

Here are the properties of the task

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  • 0 in reply to Cristian B.
    SUGGESTED

    This would require you to build a customization if you wanted to do it using the same mechanism through document transmittal of Sage 500 ERP.

    If you truly want it to be automated you should consider a tool such as KnowledgeSync (by Vineyardsoft), TaskCentre (by Fisher Technology) or one of the many other options that are available for this type of activity.  These tools can be used to generate notifications to both internal resources on your team as well as to external resources (customers/vendors/etc).  We have clients that send Invoices, Ship Notifications, Payment Advices (for ACH payments) using these tools.