• Sage 500 documentation, SO WO statuses

    Hello, is someone able to describe what doest status field in master table containing sales orders (opheadm) means? I have found values form 1 to 9 and 'Q' Is there any Sage 500 7.1 documentation or manual which describes it? When I try to open help…
  • Sage 500 Knowledgebase Download center error

    Unable to download files from the Sage 500 Download center. We are trying to update to Version 2023. Keep getting error, "We are sorry for the inconvenience. It seems you are not authorized to view this document." If anyone has a suggestion, thanks…
  • Sage Intelligence Network Repository Path

    After reinstalling, Sage 500 Intelligence is asking for the network folder repository path when going into Report Manager. Where can I find the path and insure folder is common to all users? Sage 500 erp 2019 product 7 (v 8.00.7.0)
  • SQL 2019 Update CU23

    Can anyone confirm that we can apply the Cumulative Update 23 to our SQL 2019 server?
  • Does Sage 500 Have a Canadian Version?

    Does Sage 500 Have a Canadian Version?
  • Sage 500 Specialist needed

    Hello, I am looking for a Sage500 specialist to help me with upgrading a client from Sage500 v 2017 to v2023. This client also has a small customization. I need to figure out if it would need to be upgraded or if it can continue working without issue…
  • Server and OS Upgrade

    Hello, I have a client on Sage 500 v 2017. This is was the main ERP for a smaller company that was bought by a larger one. I am being asked to upgrade the server - both the Windows OS and the Sql Server. (I am reluctant to upgrade the sage 500 version…
  • Upgrading from 2017 to 2019 - Timeout

    During the upgrade process, there is a timeout error: Loading SQL Script File clup_app.sql Error - create procedure spFixActivityLog... Microsoft OLE DB Driver for SQL Server Error 3633: Query timeout expired This procedure deals with the tciDBActivityLog…
  • History and Upgrade Suggestions

    Here are a few friendly suggestions that you might want to park in the back of your minds that could help out with some yearly maintenance and upgrading. These are not day-to-day type things but can help out over time. There is a table in the system…
  • Building a new server for Sage 500 2023 --Will Windows 2022 work

    We are building a new server and doing an upgrade from Sage 500 7.6. On the new server, we are going to use SQL 2019 CU3 (which found is listed as compatible). But I can't find any documentation about Server and Client Windows OS compatibility. …
  • Error 13 from 7.2 to 7.6

    Hello, I am experiencing Error 13 after upgrading our MAS 500 from 7.2.20 to 7.60.6. Strangely, error 13 didn't present itself during testing. The error appears when users are processing invoices for payment after clicking the proceed button. The messages…
  • Upgrading from 7.4 to 2013 (7.5)

    I have installed SQL Server 2008 R2 Std on a Server 2012 Std and restored my Sage 500 ERP database backups to this server. I logged into the client and changed my License Type to TEST. I then run the 2013 Sage 500 ERP Database Upgrade Utility with Compare…
  • Aatrix 1099 Not Running Properly Sage 500

    When I go to process 1099 Aatrix starts and then the application just closes back to sage with no error messages or anything.
  • Aatrix 1099 Auto Update Error TY2022

    We installed SAGE 500 2019 update 7 and Sage 500 2019 TY2022 1099 updates. When I try to auto update Aatrix Client Files in the 1099 Forms Service I get this error Error extracting file C:\Program Files (x86)\Sage Software\Sage MAS 500 Client\Aatrix…
  • Sage 500 2019 1099 TY 2022 Update Server file

    In the Sage5002019_1099UpdateTY2022 pdf it mentions (v2019_1099Year2022_UpdateS.exe). The file I found for Sage500 2019 is named Sage500ERP20191099ServerTY2022Update.exe Are these the same file?
  • SQL Server 2022 Compatibility

    Hello, We are purchasing new hardware to replace our outdated server. Does anyone know if the latest version of Sage 500 will be compatible with SQL Server 2022. I like to believe that there won't be any issues but you never know. Has anyone been running…
  • 2022 1099 Update questions

    I just downloaded the 1099 standalone updates for v2018 and 2021 for my clients. Two questions so far - 1. There is no release note for v2021 version. Should there be one? If not, are we supposed to follow the release notes for other versions, such…
  • Creating a Test Environment

    I need to create a test environment basing it off our current version of Sage 500 ERP. Where can I find instructions on doing so? I simply need to install a TEST copy of our production, applying the updates to the TEST to verify that nothing will break…
  • Register SageMAS500Repository.dll and AddinStdsChecker.dll for version 2023

    Hello! I am installing the SDK for Sage 500 2023, but I am unable to successfully register the Framework DLLs SageMAS500Repository.dll and AddinStdsChecker.dll. I am familiar with some of the workarounds in the earlier versions, but they are not working…
  • Sage 500 2023 Upgrade Path 2013 to 2023

    The install guide mentions you can upgrade directly from 2013, 2014, 2016, 2017, 2018 or 2019 directly to 2023. on Page 29. Has anyone had success with the upgrade path?
  • SAGE 2023.0 - Ability to Display Audit Trails

    Can you please shed some more light on the Ability to Display Audit Trails enhancement? What modules does it apply to? What actions are audited? Where can you view the audits? Front end or in SQL? etc. Thank you!
  • No new version of SI with Sage 500 v2023 release?

    I am not finding a download link for Sage Intelligence for Sage 500 2023. Does that mean there isn't a new version? So the 2015 version (7.50.00), metabase 6.9.4 is still the latest version available for 500? If so, what does that mean for the future…
  • Installation of MAS500 ERP 2018 on Windows 11

    After installing the client on Windows 11, we receive an ODBC error stating that the client doesn't match the server version of the ODBC. Has anyone else faced this issue? And how did you handle it? I am not sure I want to put SQL Server Express 2017…
  • Microsoft Excel cannot access the file 'c:\Program Files (x86)\Common Files\BIExcelfunctions1.1\32bit\Sage.BI.ExcelFunctions1.1.xll'

    was working with Sage 500 2019 on this Windows 10 workstation - then the task pane stopped working and the add-in's were not showing for Report Designer Add-in 1.2.0 and Report Designer Add-in 1.2.0(Custom Task Pane Helper) - tried selecting it after…
  • Sage 500 2022 release date?

    A few of our clients are on Sage 500 2018. They all know that they will need to upgrade when the next version of Sage 500 is released because v2018 will lose support then. So, will there be a new version released this year? If so, any rough timeframe…