• Labor Entry posting for the entire shift

    We have an issue with a product line, and we can't seem to correct it. On 90% of our routings for manufactured products, when we do a Labor Entry it calculates Overhead and Fixed costs using the pieces per hour and work center rates. One one product…
  • Is there any way to create a pick list from a Sales Order when a customer is on Credit Hold?

    We would like to be able to create a pick list even when a customer is on Credit Hold - I know the system prevents this from happening but I am looking for a work around.
  • Document Transmittal error 401 in MAS 500 version 2021

    MAS 500 system upgraded from version 2018 to 2021 (v 8.10.2.0). After the upgrade, AP stopped emailing EFT deposit statement, generated error message below when used SMTP (smtp.office365.com:587) mail server first time. If Exchange > Outlook.Office365…
  • Price Sheets / Contract Pricing

    I have a situation where I am having trouble finding a solution. Please, see below: I have one salesperson that I want to give promotional pricing to, but not other salespeople who pull out of the same warehouse Is there any way that I can possibly…
  • Is there a keyboard shortcut to advance tabs?

    I've used other versions of Sage, but I'm new to Sage 500. Is there a keyboard shortcut to advance tabs when you're in Accounts Payable > Process Vouchers > Enter Vouchers? I'd like to be able to use a shortcut to move from the header tab to the detail…
  • Inventory Allocation

    Does Sage allow you to allocate OH inventory to only be shipped for a specific customer?
  • EFT file location

    Can the EFT file be saved to a network location? Environment: CITRIX, Sage 7.7 When the set file location button is clicked only the C:\ drive contents are displayed with no option to change to a network drive. Thank you
  • New company setup

    We currently use Sage Mas500 for three companies. We would like to create a new company and use one of the existing entities as a template so as to avoid manually configuring the various modules. I've read that this may be possible in other versions of…
  • New company setup

    FormerMember
    FormerMember
    Can someone point me in the direction to set up another company within Sage 500? We will be adding another company on and I want to keep them completely separate from one another. Therefore I will need to setup a whole new company / entity for AP, AR…
  • Single User Error "Unhandled Exception"

    I have a single user that has 2 views that throw an unhandled exception Object reference not set to an instance of an object when they use the lookup within the filter. If you enter data in the field then click refresh, data comes up. I have tried to…
  • Is MS Office required on the server for Sage 500?

    FormerMember
    FormerMember
    I have inherited a Sage 500 (7.4) system and the server has MS Office 2007 installed. Is this a necessary component of Sage 500 or can Office be uninstalled? I know it is old, let's not get hung up there. I am working on vulnerability remediation and…
  • Warehouse Setup

    We have a warehouse that is not setup to track items at the Bin level - can this warehouse be changed to track at the Bin level?
  • Delete Pick Group

    I have SAGE500 linked with O2 mobile. Under O2 Maintain pick groups, how do I delete a created pick group?
  • Remote application

    FormerMember
    FormerMember
    We have users clicking on an icon that launches the Sage 500 apliation session remotely -- on a Windows server 2012 machine. Some users have complained that the application font is too small. I have modified the users' local display and I have modified…
  • When printing a posted invoice it's also emailing it to the customer.

    We are just setting up MAS to transmit invoices from the system. However, when I'm trying to print an older posted invoice it prints and it automatically transmits the invoice to the customer contacts. How can I fix it to only transmit when I tell it…
  • Sage ERP 500 current installed modules

    how can I tell what modules I have license for? I know there is a command to display what all modules i have installed. we have version
  • What size/resolution logo for Maintain Report Formats?

    Hi - I need to change our logo on our internal reports (Through Maintain Report Formats) and the last time I did it we were worried about Y2K.... What are the recommended sizes in Pixels and/or Inches for the JPGs?? Our logo is approximately 1…