• Can you prevent AP / AR from using certain accounts?

    Is there a way to prevent AP from using revenue accounts and a way to prevent AR from using AP related accounts?
  • SO Customization Invalid Incorrect Number of Rows Returned - How to correct

    I ran into an issue today adding a new NT authenticated user to Sage 500 Version 2014. Basically once the user was added using Maintain Users, when I tried to launch Enter Sales Order and Quotes, I received the following error: SO Customization Invalid…
  • For Sage 500 version 2016, AP Voucher comment is no longer showing on reports of GL Activity and we'd like to get that feature back.

    Both the GL Transaction Report and GL Activity Reports used to show the comment from the AP Voucher header in the "Posting Comment" field, along with the Invoice # and Vendor ID (when "Include Posting Comments" was checked in Options). After we upgraded…
  • Reports that transmittal documents in PDF format have errors

    My client is using document transmittal for Invoices and their customers were having issues opening it. I have suggested that they remove the "Body Text" from the Set up Document Transmittal screen. This in turn alleviated a lot of the issues. Now they…
  • You have reached maximum number of concurent users for your lankpak

    I'm getting an error above metioned, even I tried to log to sample DB, I got a message suddenly " you don't have license to use this product" Then I tried to repair the accpac then I'm getting " You have reached maximum number of concurrent users…
  • Emailing invoices

    Does anyone have step by step instructions on how to set up emailing invoices on version 7.40.20? I was told that I had to use the primary contacts email address. I would prefer to use a secondary email address.
  • What size/resolution logo for Maintain Report Formats?

    Hi - I need to change our logo on our internal reports (Through Maintain Report Formats) and the last time I did it we were worried about Y2K.... What are the recommended sizes in Pixels and/or Inches for the JPGs?? Our logo is approximately 1…