• Sage 500 Knowledgebase Download center error

    Unable to download files from the Sage 500 Download center. We are trying to update to Version 2023. Keep getting error, "We are sorry for the inconvenience. It seems you are not authorized to view this document." If anyone has a suggestion, thanks…
  • Sage Intelligence Network Repository Path

    After reinstalling, Sage 500 Intelligence is asking for the network folder repository path when going into Report Manager. Where can I find the path and insure folder is common to all users? Sage 500 erp 2019 product 7 (v 8.00.7.0)
  • Does Sage 500 Have a Canadian Version?

    Does Sage 500 Have a Canadian Version?
  • Register SageMAS500Repository.dll and AddinStdsChecker.dll for version 2023

    Hello! I am installing the SDK for Sage 500 2023, but I am unable to successfully register the Framework DLLs SageMAS500Repository.dll and AddinStdsChecker.dll. I am familiar with some of the workarounds in the earlier versions, but they are not working…
  • No new version of SI with Sage 500 v2023 release?

    I am not finding a download link for Sage Intelligence for Sage 500 2023. Does that mean there isn't a new version? So the 2015 version (7.50.00), metabase 6.9.4 is still the latest version available for 500? If so, what does that mean for the future…
  • Installation of MAS500 ERP 2018 on Windows 11

    After installing the client on Windows 11, we receive an ODBC error stating that the client doesn't match the server version of the ODBC. Has anyone else faced this issue? And how did you handle it? I am not sure I want to put SQL Server Express 2017…
  • Microsoft Excel cannot access the file 'c:\Program Files (x86)\Common Files\BIExcelfunctions1.1\32bit\Sage.BI.ExcelFunctions1.1.xll'

    was working with Sage 500 2019 on this Windows 10 workstation - then the task pane stopped working and the add-in's were not showing for Report Designer Add-in 1.2.0 and Report Designer Add-in 1.2.0(Custom Task Pane Helper) - tried selecting it after…
  • Sage 500 Database Install message: The following error occurred in the routing GetSQLServerNames [53] File not found: SOADBLIB.DLL

    We have a Sage Partner Account, and I'm attempting to install Sage 500 ERP 2021. I installed the Database Utilities, but when I run Database Creation Utility I get the message: The following error occurred in the routing GetSQLServerNames [53] File…
  • Moving Sage 500 ERP to New Server

    Hello all, I've been tasked in moving our current SAGE 500 ERP 2017 7.8.1 is running on Server 2008R2/SQL 2008R2 on XYZ domain to a new VM running Server 2016 Standard/SQL 2014 Standard on ABC domain. Given my short experience with SQL I wanted to get…
  • Sage 500 2021 SDK Release date

    When will the SDK for Sage 500 2021 be released? Will it be available in the same Dropbox as prior years? Thanks!
  • Some errors in a new installation.

    Good afternoon! I was addressing some login trouble a client was experiencing when testing a machine for a new user & was faced with the following 3 errors- My GoogleFu has thus far failed me.
  • Announcing Sage 500 ERP product updates

    We are pleased to announce the release of Sage 500 ERP 2018 SP5 and 2019 SP2. What’s New: These releases deliver resolution to issues reported, which will improve performance and your overall Sage 500 ERP experience. They also include enhancements…
  • Sage 500 ERP 2018 client installation error on Windows 10 64-bit computer

    Logged on as local administrator (computer name\administrator) on Windows 10 64-bit computer. Uninstalled MAS 500 ERP 7.80.3 client from computer and deleted Sage 500 related files. Downloaded Sage 500 ERP version 2018 client and launched installation…
  • Crystal Reports - Not enough disc space message

    I'm trying to install Crystal Reports on my laptop and continue to get the message "not enough disk space". There is enough disk space. I've had this issue before, logged in as local administrator, turned the UAC off and "run as administrator" and it…
  • Cannot Install SDK Framework (Error=Client not installed) BUT client IS installed!

    I am attempting to install the 7.2 ( I KNOW...OLD!) SDK Framework on a Windows 2008 R2 environment. The installation error says "Sage MAS 500 Client is not installed". HOWEVER, the client IS installed. I tried uninstalling the client (and the client…
  • Sage 500 2016 Mas Intelligence will not open

    After installing Mas Intelligence on a new PCs. First attempt had to add user license, then was asked for the metadata repository now the Report manager will not open. I did an uninstall and reinstall just to see. I have not been able to find any information…
  • Tasks do not launch from the Sage 500 2017 client

    Hello! I'm experiencing this issue, which is logged in the Knowledgebase as Defect 50044. I have confirmed that the Business Insights tasks do load, but the other tasks do not. Has a resolution for this issue been announced? Below are some details…
  • Sage 500 ERP 2017 cannot launch client tasks

    Sage 500 ERP 2017 installed on Windows 7 virtual machine with SQL Server 2014 Express (using demo data). Launch Sage 500 client and login as admin, and cannot launch any task in the client. Turned on Tracker and tried to launch Maintain > Site - below…
  • Tax Year 2016 1099 Stand-Alone Updates have been updated as of 1/10/2017.

    If you have downloaded the Tax Year 2016 1099 Stand-Alone updates for Sage 500 ERP versions 2013/2014/2016, then you should download the latest version from the portal. The client installs have been updated. The previous version may lead to a case where…
  • Sage 500 ERP version 2016 1099 Stand-alone server update error when using SQL Server version 2014+

    If you are running this year's 1099 Stand-alone server update on Sage 500 ERP version 2016 and are using SQL Server version 2014 or greater, you will need to re-download the server update to resolve the issue. Under these conditions, you will get a…
  • Run Time Error 53 on new install of Sage 500

    HI, I have setup a new server running Windows server 2008 R2 and running SQL Server 2008. This is the same setup that we currently have running. I have put in the Sage 500 disc and run the foundation install. I go through the settings but when i…
  • Alert module for trial

    Does anyone know where I can find the alert module for trial in our Sage 500 ERP? Thanks
  • Project Accounting Module

    Is there any way to have a trail of the Project Accounting Module on Sage 500 ERP for a customer to access? If so how?
  • Sage 500 ERP May 2016 Product Updates are Released!

    Sage 500 ERP May 2016 Product Updates are released for version 2014 and 2016. Please search for key words “Sage 500 ERP May 2016 Product Update” within Sage Knowledgebase to get all the download KBs and release notes.
  • Invalid MAS_500_Admin user and password

    Hello, Sage City. I have a issue with the Data Import Manager module of the Sage 500 ERP. 2014 The Import Job Progress will become stuck after executing it. After cancelling the import, a message reads the step was canceled. The other message states…