• Sage 500 RAID Configuration

    Hello Everyone, We are in the process of setting up our new server and was wondering if Sage 500 will work in a RAID environment? The SQL Server will be running in a VM and we have 16 1TB SSD drives to "play" with.What RAID configuration would be best…
  • SAGE 500 ERP Transactions Error

    Hey everyone, Wanted to get some help with this issue. They are trying to use Account Transactions within the software and they are getting an error message saying: Unhandled exception has occurred in a component in your application. If you click…
  • Sage 500 Connection Issues

    FormerMember
    FormerMember
    Hello, I have a couple users receiving pop-ups when using Sage. While using Sage, they will get the following error: When re-launching the application, they encounter the following pop-up: They are using Windows 10 64 bit, 8 GB Ram, 3.2…
  • Using Sage 500 2017 w/ Windows 2012 R2 Remote Desktop Server - programs not staying open and going to taskbar and random order.

    We were previously on Citrix and switched to Windows Server 2012 R2 RDS - we have 3 locations. We also upgraded from Sage 500-2013 to 2017. It's been a mess after doing so. After opening a task, the program (such as sales order) opens for a second, the…
  • GL Trial Balance Slow

    Recently our GL Trial Balance report became slow. We have a bit over 3.6 million rows in tglTransaction. We found that SQL Server 2012 stopped using an index which killed performance. We ended up adding a hint to use index(XIE1tglTransaction). If your…
  • Terminal Server - extraneous files cause slow printing

    Hello: A good number of our Sage MAS (ver 7.60.5.0) users connect via a Terminal Server (running Windows Server 2008 R2 Standard) and often we get complaints about slow printing. We have discovered that our users' Sage Appdata folders (AppData =>…
  • User has issue - OLE Dispatch Error: m_scError:266744(0x000411f8)

    We have a user here who just upgraded to a Windows 10 laptop. She'd been getting random errors since then, which we thought were fixed by reinstalling and allowing Sage500 through Microsoft's builtin screening tools (and setting the SQL settings in ODBC…
  • SAGE Login Page taking long time to load after taking down secondary DC

    Hi, I'm hoping somebody is able to assist on this matter, ever since we migrated our secondary domain controller to a new one, our SAGE login page (version 7.4) is taking a real long time to load. Anywhere from 1-3mins. We have verified the at DNS…
  • Data purge function in MAS 500

    We are running MAS 500 7.60.5, we are considering to execute the house keeping job with standard purge function in different modules, SO/PO/GL/IM/AR/AP, etc., but seems there has problems in previous version, 5 years ago, refer to sage communities,…
  • Sage 500 2014 on Windows 2012 RDS Performance

    Has anyone experienced issues with this? We recently built out a new Citrix XAXD 7.6 environment on Win2012 servers and are receiving chronic reports of "Not Responding" messages from our test base both when launching tasks and trying to load reports…
  • Explore Sales Order

    Hello I have a user who is claiming the Invoices preview of the Explore Sales Order Task started running slow last Friday. I can confirm that preview option is running slow, while the other preview options all load relatively quickly. Nothing has changed…