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Marty D

Process Invoices for Payment "Print Error" message at the bottom of the window.

SOLVED
Posted By

Getting print Error after patching to 7.70.7 of SAGE 500 2016. 

  • 0

    Anyone have this issue, it should pop up a window to post the invoices and it gets a print error instead.  we have just patched last Saturday.

  • +1
    verified answer

    Error: "Print Error" appears on bottom of AP Check Register Window, when printing and posting the check register

     

    Products

     

    Sage 500 ERP

     

    Description

    "Print Error" appears on bottom of AP Check Register Window, when printing and posting the check register

    Disclaimer

     

    Database Warning

    These steps require knowledge of database engines and application databases (DBs) used by your Sage product (including Microsoft/Transact SQL, Pervasive SQL, or MySQL, etc.). Customer Support is not responsible for assisting with these steps and cannot be responsible for errors resulting from changes to the database engine or DBs. Before making changes, backup all system and application DBs required for a full restore. Contact an authorized business partner or DB administrator for assistance.

     

    Support

    Sage Customer Support does not provide assistance for issues related to third party products or enhancements, hardware, report customizations, state or federal tax-related questions, or specific accounting questions. Please contact your Sage business partner, network administrator, or accountant for assistance. Please review this document for additional information on the scope of Sage Customer Support Services.

     

    Cause
    • This occurs when using a payment method other than Check is used and the payment method has Require Processing enabled. If this check box is selected for the payment method, the payment processed flag must be set through a third-party integration of an alternate payment method (for example, electronic payments) in order for posting to occur.
    • In one case there was a record missing from the tcmCashAcctVPmtMth table for the specific cash account.   
    •  

    Resolution

    Open Common Information, Maintenance, CI Setup, Set Up Bank Accounts.  Select the Bank Account and verify that the Payment Method has a valid value for Next Number.  Save the record.  This will update the missing record in the tcmCashAcctVPmtMth table. Try printing the check register again.

     

    Category

     

    Batches, entries, posting

    processing invoices, receipts, shipments, orders, data entry, and batch processing to current and previous years

     

    Processing

     

    Entitlement

     

    Sage 500 ERP

    ID:80557 Last modified:9-6-2017  

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