• Customer Number Change must be upgraded, but how?

    When attempting a Customer Number Change as part of the day-end process the day after upgrading Sage 300 - 2022's Payroll module to version 8, we encountered the following error: Error: Newer version of US Payroll was detected. Customer Number Change…
  • Can Sage 300 automatically calculate HOOPP contributions?

    One business we do payroll for participates in HOOPP (Healthcare of Ontario Pension Plan). Is there a way to set up a deduction code to automatically enter the appropriate contribution amounts each pay? Of note, HOOPP uses an "employee low" and "employee…
  • downloading payroll updates

    When trying to download payroll update for January 1, 2024, I keep getting sent back to download center and not to payroll download.
  • How to Suppress Tax Warning in O/E Order Entry

    Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…
  • Sage 300 Payroll Setup (Earnings and Deductions)

    How would I set up a group life insurance policy for which the employer pays 100% of the premiums but get coverage in excess of $50,000? I'm mostly concerned about tracking the tax to the employees. Do I need to set up two different benefits - one that…
  • accruals

    vacation pay stopped accruing and being paid out for a large number of employees but not all
  • T4A Box 144 -Exempt Income

    Has anyone figured out how to get income to show in Box 144 of the T4A in Canadian Payroll?
  • Charles Schwab 401K export file

    I know this is a very specific question and I may not get any replies. But I thought it was worth the ask. We are transiting our 401K fund to Charles Schwab. They have a quite extensive file spec for uploading payroll data in regards to 401K deductions…
  • Posting Payroll

    Our payroll period is 5.9.22 - 5.22.22. Payday is 5.27.22. After we are done with payroll, we post payroll. Our GL manager stated that there are unposted items. Can we run a repost? Before our next payroll pay date?
  • Calculate payroll question

    After entering data for a time period for payroll when i go to print the report there is only regualar hours and ovetime hours listed no per diem. ive looked extensivly and cannot find how to add this to the report someone plz help thanks.!
  • Activating Payroll Modules - Historical Data for 3 companies in Sage 300 going back 12 years to current

    As a system administrator, but not familiar with the app Sage 300 app. I wish to activate the Payroll Module for three “Historical Data” companies in Sage 300. Need this in order to access payroll information from 2009-Current Just wish to know how…
  • Box 52 Pension Adjustment not showing up on the T4

    We have 2 deductions set up for Pension. One is for the Employee contribution, and one for the employer portion. Both are set to 5% (Percentage of Base). The employee portion is set to go to box 20 and 52, and the employer is set to go to 52 only. They…
  • Payroll Transaction history and the ROE

    We have a client that noticed that the entries she is doing in history to update hours for employees are not being reflected in box 15C of the ROE. They are using the latest payroll tax updates and running version 2020.
  • Trying to set up the Sage HRMS/300 Link to run on a schedule automatically

    I'm trying to run the HRMS and Sage Link Automatically by setting it up in the Schedule Profile Configuration and Schedule User Login Configuration under Sage Payroll Link- Sage HRMS Setup. I'm following the steps provided to me in the user guide (attached…
  • Sage 300 Payroll Web Screens

    Hello, I was wondering when Sage will be pushing out payroll web screens? Many of our customers run the financial suite along with payroll. They would like to be able to run the whole thing through a browser, including their payroll processes. What…
  • How to enter TD1 in payroll

    We're stuck on how to enter a new TD1. We have the basic amount ($12069) and the employee filled out $10150 for Tuition amount. If we put the amount $10150 as TD1 - Tuition and Edu in Sage 300, is the amount on "TD1-Total Tax Credit" in Sage (12069+10150…
  • Canadian Payroll PIER Report

    Was wondering if anyone else has run the PIER Report in Canadian Payroll for 2018 calendar year in Payroll 7.3 with the latest tax table? A couple of users are reporting that the CPP columns that are showing a discrepancy are not taking the 3500 exemption…
  • Canadian Payroll 7.3 and latest Tax Table Update - Calculating Tax on non-periodic payments has changed

    Has anyone else had an issue with tax calculations on non periodic payments since the installation of the January tax table update? We have a client, that had used these types of payments for retro pay for a number of years, and always added that non…
  • ROE Canadian Payroll

    Hi, Running on sage300v2016 and we are unable to complete ROE, I have this error: Invalid input. Employee XXXX ignored. Sum of insurable earnings> 999999.9 Listed and verified 15c Checked the employee activities Deleted and regenerated the ROE we…
  • New Update, No Notification

    I am a Sage Certified Consultant. I subscribe to the announcements forum. I am supposed to have new posting emailed out to me. This did not happen. My customer just received the CP72DSP1 notice by email, but I do not. How do I get back on the Customer…
  • Sage 300 Canadian Payroll Product Update January 31, 2016 (7.2D) now available

    For all Sage 300 Payroll Customers, Canadian Payroll Product Update January 31, 2016 (7.2D) is now available. It includes improvements that allow you to set up taxable advances and produce T4A forms (printed or electronic). Important information As…
  • Sage 300 U.S. Payroll Product Update Q4 SR1 2015 (7.2D) now available

    For all Sage 300 Payroll customers, U.S. Payroll Product Update Q4 SR1 2015 (7.2D) is now available. It includes tax updates for 2015 year-end and enhancements for W-2 filing with Aatrix. Important information As of January 1, 2016, Sage 300 Payroll…
  • Sage 300 and ACA

    In order to support our customers and partners, Sage has set up the Affordable Care Act center on Sage City. The site includes many resources that are useful in understanding our customer’s responsibilities around ACA, as well as some ACA materials specific…
  • Help with New Payroll Code

    Is it possible to have a payroll code that will allow me to enter a 'day rate' i.e. $160.00 per day but also keep track of insurable hours? So on the timecard, I want to enter 5 days work, it will come up with the day rate of $160.00 and multiply it by…