• Sage 300 2014 AR Receipt Entry numbering

    Hi Everyone, I have a client running on Sage 300 2014 and is facing challenges on AR document numbering. The system's AR Receipt document auto-numbering sometimes skip the sequence by a random number hence distorting the trail. Can anyone assist on…
  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • Cannot export customers

    I have a client, where for a couple of companies, I cannot export the customer or ship-to records. When I attempt to export my customers, the screen that shows the records, the first record should be customers, but it only shows a "-". If I look at attempting…
  • System error. Call to lnkCommitTrans failed [227]

    Hi Am getting this error when adding or posting an AR Invoice batch in Sage 300. System error. Call to lnkCommitTrans failed [227] I recently did a database move using the dump and load. Now my AR batches dont want to post. What could be the…
  • A/R invoice reversal

    A number of invoices were added in may however some of the may invoice dates were dated Jan so it ended up in Jan. The invoices were reversed in the general ledger since there were already posted. when the ages trial balance was run for the customers…
  • Changing the Processing Code on a Customer Credit Card

    I have a customer that has over 1,000 customer credit cards stored with Sage Payment Solutions (now PAYA). They are planning on changing banks and through Sage 300 if you attempt to change the processing code with a credit card it will delete all the…
  • Changing Banks for Credit Card Processing

    I have a client that is planning on changing banks. The problem is that they have over 1000 credit cards saved. They are using PAYA, but the problem is that in Sage 300 the credit card is associated with a bank. I have been told that when they change…
  • AR Aged Trial Balance in Sage 300 2019 does not display

    I have a client and from one workstation when they run the AR Aged Trial Balance the program spins through all of the customers, but does not display the report. The shortcut is set-up to run as an administrator. Any ideas?