• Specifications and best pratice

    Has anyone got a client whose database size is 200GB for sage 300. What should the ideal server specs be if both APP and DB is hosted on one Virtual Machine. Upgraded client from sage 300 2019 to version 2023 for a 31-user sage site by bumping up resources…
  • Modules missing for users (except ADMIN), after Sage force close

    A Sage user was running a query when Sage (300 Premium 2021, PU6) stopped responding–as well as other applications on their computer, based on their description of the problem –so the user rebooted their computer. Upon signing on Sage again, no standard…
  • Support of STARTTLS

    Does Sage 300 support STARTTLS?
  • Closing Job Cost

    Closing our Job Cost each month takes a few hours. We have moved many records to the History JC tables. 1) Does the Closing of Job Cost look at both Current and History Tables? 2) If so, is there a way reduce the time it takes close?
  • Error "The app can't run on this PC"

    Hello, We have an issue where randomly mulitple client computers will be unable to launch Sage, while others can. The error says "The app can't be run on this PC". All computers are on Wondows 11 per vendor recommendation and all possible network issues…
  • Error

    Get equal failed on file schedlog.dat The operation parameter is invalid. [1] A database error has occured, would you like to exit the applcation Sage 300 Can someone help? Waiting on Sage to respond to me right now. But trying to be proactive as…
  • Severe latency in system after upgrade to v. 2023 pu1

    system is unacceptable slow since the upgrade, especially order entry processing. constantly hanging on order/invoice posting latest error says: host window is NULL can anyone give me suggestions please
  • Item number change slow

    After upgrading to 2022 Sage 300 item number change is sunning extremely slow. Changing one item number was taking 2-3 hours in 2019 and now it would take close to 20 hours. Item valuation is taking forever, my guess is close to 18 hours. Hardware is…
  • Web screen display 'undefined' in version 2023.01

    Hi everyone Please advise what is the cause for the following sign-in error in version 2023.01. Receive the below display message after providing the sign-in name and password Please correct the following issue(s): undefined Thanks Jonsen
  • how to deploy Sage 300 as a published app

    Using published apps with a terminal server and users are complaining about speed. Works fast directly on the server if you RDP to it. What are best practices for setting up published apps with Sage 300 ERP 2023?
  • Sage paperless AP

    I keep getting am error message that says "error saving PVD file" and then I have to exit out of Sage Paperless. How do I resolve this? I cannot find any help in the Sage Knowledgebase for Sage Paperless. I actually can't find very much documentation…
  • Load Sample Data and Errors Open/Load View AP0220 and AP0222 - Closing UI due to failure activate Sage 300 data sources [A/P Vendors]. No problem other data just sample !!!

    Hi everyone, I have Sage 300 2022 in my laptop last Update and I get this error when trying to open Vendors. Similar errors with its related AR views ven opening Cusromers. Apparentlky its an issue related to Vendor Contacts (Customer Contacts) but…
  • Sage 300 Erp 2023 as a published app very slow

    Works fine when using on a terminal server but xery slow if run a published app from sale ŹER
  • Customer Creation and Update Failure When Adding Address Information

    Greetings, The A/R Customers -> Customers screen disappears and fails to create a new customer or update an existing customer when adding address information. This problem only happens on a single workstation running Sage 300 2022 PU3 on Windows 11…
  • SAGE 300 and Cant Create Control:{620F9106-A660-470D-85EA-247ODEBED32}

    Has anyone see this error? Remote user trying to login to her workstation and run a Transaction Listing. The only thing Ive found (not exact code as in Subject} is to raise your screen resolution to 1024x768 oir greater along with font size being<=125…
  • AccpacInfo Message : "Can't open InfoFile"

    Hi all, I keep getting this message when I try to Get Info from AccpacInfo.exe. "Can't open InfoFile" How can I fix this error? Thanks.
  • Sage 300 loading slow to open form screen

    Hi all, today my client's user is experiencing slow loading to open Sage 300 desktop screens. It was fine previously but started to get slow in the past few days. How do I solve this? Thank you
  • Clarification on Payroll Subscription cancellation

    Hi, My client has received some conflicting information from Sage regarding cancelling their subscription including payroll that I would like to clarify. After a client cancels their Sage 300 subscription and the software is in read-only mode can…
  • Performance on Windows Server 2019 vs Windows Server 2016

    Ever since 2019 version of Sage 300 ERP I have to run application servers on Windows 2016 because Sage is running much slower on Windows 2019, plus we experiencing frequent application hang in 2019. Did anybody else noticed same thing? For example it…
  • Print Preview Screen never finishes and can't close to continue

    They are able to print to email with no issues, print to printer with no issues, but about 20% of the time when they print preview it will start, takes about the regular amount of time, just when it's about to display the results to the screen it locks…
  • Slow printing packing list in Sage 300 2022

    We are using Order entry screen to assign a shipment and print packing list. After upgrading from 2019 to 2022 time needed to print packing list more than doubled and now takes about 40 seconds for each packing list. No difference if it is print directly…
  • Can Sage 300 web works with proxy (through Azure)?

    Hi all, I know that the Sage 300 web is a bit slow through VPN (by experience and have been discussed on Sagecity as well). I would like to know if Sage 300 can work with proxy through Azure, and how is the performance? thank you
  • AP Invoice job related slow screen rendering

    Hi, I have a client hosted on AWS with the following specs: EC2 instance, windows 2019 with Remote Desktop Server, 32GB RAM, 8vCPU, SQL Express hosted on a different AWS Relational Database Service server. All patched up and updated to latest service…
  • Hide Delete Button in A/R Receipt

    I'm unable to HIDE the delete button in A/R receipt batch and A/R receipt entry screen using UI profiles. The method works with A/P and other screens. but, not with A/R. Any Advice would be appreciated. Thanks Nish
  • Desktop stopped working

    After installing Sage 300 2018 PU7 from PU2, Sage 300 is unable to open. I have checked all possible causes from various threads about a similar problem, but still unable to open Sage 300. I even tried to use the DBSPY and RVSPY to try to trap the error…