Sage 300

Hello, We're having a problem on O/E Shipment Entry function and could anyone please determine what could be the cause? Is it related to license expiration? Error message: "Invalid input. Cannot determine the fiscal period for Shipment Date. Enter…

Good morning! Our accounts payable clerk has reported an odd behavior in a single company when she enters a record into a batch using the Invoice Batch List. Clicking the 'Add' button does not progress to the next blank record. Instead, the button changes…

When choosing AR Batch or AR Entry via web screens, the page loads but the detail and optional grid spin incessantly, making it impossible to enter any data. IMPORTANT: log in as admin, we are able to enter data. See screenshot.

Hi All, I entered a bank USD entry with the wrong USD to CAD rate. This is messing up the balance of the clearing account and so I would like to reverse the bank entry and re-enter it with the correct USD to CAD rate. However, the bank entry is now…

Hi All, My colleague, who somehow believes slowly entering the entries manually is the best way to do things, told me if I import entries from excel templates something is going to be wrong. Is there any truth to it? In particular, he mentioned that…

Hello, I have a client, where in what appears to be random cases, some lines of a PO receipts are posting, writing data to IC Location Details, but not to PO History or IC History. In the case I am studying, the first line wrote fine to POHSTH and ICHIST…

Hi folks, I work for a foster care/adoption agency and we're trying to modify our child care cost sales invoice templates in Sage. Usually our invoices have the client listed as a county department of jobs and family services, and billed to the foster…

How many maximum lines can be entered in an OE Invoice? We have a document that should have more than 300 line items. Is this possible? Priti

Our client has created a subsidiary company in sage 300 and would like to move their stock from the initial company to the new subsidiary company. How best can this be done in sage 300?

Hi, I am trying to determine why my GL and AP control accounts dont balance. Yes, I know I can isolate GL only transactions from my control account, but I would like to build a more robust answer. To this end, I would like to build a query in sql…

Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.

Hi, We are running on Sage300 ERP and we would like to know how to delete an AR invoice entry ( 3 entries).Is it possible to do so. Thanks.

We are trying to perform a batch print from a processed file. There are 21 customers in the file and each requires that an email be sent, when we try and run through the process it seems to randomly email only a portion of the customers. Last time it…

Hi , I have the 2 following error message here on AP Payment Batch List: You must print all checks for batch XXX before setting it ready to post. batch. And when I open the batch another error says "You must print all checks for batch XXX before settin…

Hi there, In accounts receivable invoice was entered for customer “ABC” in the amount of $50,000 another Invoice was entered for customer “XXX” in the amount of $500. That was all ok the problem happened when the receipt entry was made. There was…

Hi all, I would like to enquire how can I change the payment terms for a vendor if my invoice for the vendor is already posted? I realised my invoices for some vendors have wrong payment terms and now my aging report is wrong.. So, is it possible…

Hi Support, We are receiving the following error message while post MO entry batch and another user poser OE invoice. Kindly assist Description: Incorrect procedure. You cannot run Day End Processing until other users have completed day end processing…

Hi, We're using Sage 300 ERP 2012.1 and our chart of accounts includes accounts with one segment, three segments, or four. Currently using the excel import for journal entries, we are only able to import three segments, then if we need the fourth segment…

Is there a way or a report that can track the history of an order in OE based on which user accessed it and when? I see that OE displays who created the order but doesn't show who has accessed that order after creation, if the order was changed (and by…

Dear All, I am ICT supporting to sage 300 erp. I fail to understand what the following accounts means,their importance and how to reconcile them. I have googled and seems not to get the clear view .Please assist Creditors control Account Payable…

Hi, Is there a way to find deleted entries in GL and the amount. These entries came from AR and AP and they've been posted in Subledger. And I'd like to know if we can find out the User who deleted these entries.

We use OE module to create invoices selling stock and non-stock inventory items from IC module. Sometimes there are errors on the OE invoices that need to be changed such as wrong taxes charged, unit prices don't match customer PO, etc. Sometimes the…

Occasionally we get an error batch when posting AP checks. We have many companies running Sage and this happens to all of them at random times. The bank accounts exist and have been there for years. Does anyone know what causes this error? check xxx…

Hi there, We're using Sage 2014, and we have an issue with a reversal. I need to reverse a check and every time we reverse the check an error batch occurred (Batch error from batch XXXX). Any idea?

I have unposted payroll data that was calculated in error - how do I delete this extra payroll? I cannot create a ROE due to this unposted data, but the only place where I can see this unposted data in the payroll module is in cheque inquiry.