• How to allow user change his own Sage 300 password on Sage CRM User Level Security?

    Hi all, How to allow user change his own Sage 300 password on Sage CRM User Level Security? Currently only admin can do it in Administration -> Sage 300 Administration > Sage 300 Integration Screen Access - User-Level Security. I do not want to allow…
  • Unable to access PO Sage CRM R1 2023

    Hello community, I am unable to access Purchase Orders or anything under the P\O inquiry page even though I have installed Sage 300 on the same server and performed all the necessary steps for the integration. Every time I click, for example, on All…
  • Sage 300 2020 application Server in-place upgrade from windows server 2012 to 2016

    Hello We are planning to upgrade the SAGE application server running on Windows Server 2012R2 Datacentre operating system, hosting the following SAGE software's. Sage 300 Intelligence Reporting 2017 Workstation 6.4.7601.0009 …
  • Delayed Printing of Printouts

    Does anyone have a suggestion of delayed printing when printing of printouts? There is no delay when printing from the Report menu, just printouts. Thank you.
  • Issue after upgrading to Sage 300 2022 PU2 and CRM 2022

    I have just upgraded a customer to Sage 300 2022 PU2 and Sage CRM 2022. I am encountering an issue where on certain customers, when I click on one of the integration options on CRM (AR Inquiry, Customer, OE Inquiry), I get the error message: "An error…
  • Error on Table Synchronize

    Install Sage300 2022 and Sage CRM 2021 R2 on new win 2019 server. Able to get into both products using browser and able to update customers in Sage 300 to SageCRM. I wanted to make sure that CRM was able to sync with Sage300. Logged in as CRM admin user…
  • Announcing the release of Sage CRM 2021 R2 in North America

    With a range of sales, marketing and service modules that give end-to-end visibility of data and processes, Sage CRM enables customers to make better informed business decisions based on accurate information. We are pleased to announce that we released…
  • System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component. at AccpacCOMAPI.IAccpacSession.GetPrintSetup(String menuID, String ProgramID)

    accpacSession = new AccpacSession(); accpacSession.Init("", "XY", "XY1000", "67A"); if (!accpacSession.IsOpened) { Console.WriteLine("open"); accpacSession.Open("ADMIN", "ADMIN", "SAMINC", DateTime.Today, 0, ""); } if (accpacSession.IsOpened) { Console…
  • Promote to Sage 300

    Hi we are having an issue with our Sage CRM and promoting to Sage 300. We haven't used this function before resulting in a lot of duplicate customers being in CRM. This is because we have them entered as prospects and then we sent them up as actual…
  • Sage 300 2021.2, 2020.5, 2019.8, and Sage CRM 2021 R1

    La version française suivra. Cliquez ici pour lire. NOTE: This release announcement applies to Sage 300 for the North America region. What’s new in Sage 300 2021.2 Many new Web Screens for GL, AR and User Management Redesigned Finder for Transaction…
  • | Video | Qmulus UK & their 2021 Sage CRM Conference | More information & links |

    Join the Biggest Virtual Sage CRM Summit - 5 May 2021, 10 am-4 pm UK time. Learn more about the biggest Sage CRM Conference of 2021! T rends and insights to help boost your business growth & thrive beyond the current pandemic. Sign-up here: www.engagez…
  • De-activate SageCRM

    Not a normal question for the forum but still related to CRM. Client is not using SageCrm anymore due to several reasons. We have set the integration to "Suspend all Integration" with CRM in the Sage CRM setup. Now we are having an issue using the Customer…
  • Issue with Sage 300 2020.1 integration with Sage CRM 2019 R2

    Can anyone confirm if a Sage 300 user has to be available to view Order Inquiries in Sage CRM? We are encountering an issue where the company does regularly reach their total number of users in Sage 300. It seems that when they do, if a CRM user goes…
  • Sage 300 and Sage CRM integration - cannot export OE quote or order to PDF or Excel

    Hi, I am thinking this falls in the Sage 300 category since user is trying to export and OE order or OE quote to PDF from Crystal reports but they are doing in in Sage CRM. The Crystal Report shows up fine but when they try to export to PDF nothing…
  • Announcing Sage CRM 2020 R1

    What’s new This release provides new features and enhancements in the following areas: Document Drop – Now available in all browsers supported by Sage CRM. Users can also drag and drop emails from Outlook in all supported web browsers. Mailchimp…
  • Sage 300 - Sage CRM Integration Guide

    The integration between Sage 300 and Sage CRM creates a link that enables Sage CRM and Sage 300 to share information as it is entered into either program. After integration, front-office personnel can create customer quotes and orders in Sage CRM and…
  • Displaying AR optional field from Sage 300 in Sage CRM

    We have an optional field in Sage 300 AR Customers called Campaign that separates our customers into different campaign groups based on buying patterns. We'd like to use this information to group our customers in Sage CRM for mass mailing. How can I add…
  • Is it possible to Restrict certain Customers created within Sage 300 with specific group code from getting inserted or synced to CRM?

    Hello, Is there any method/setting, that can ‘Restrict’ certain Customers (with specific Group code) that are created within Sage 300 from getting into CRM as company record? I know that if we tick the suspend A/R integration to CRM checkbox from…
  • Sage CRM Cloud - end of life

    We use the Sage CRM cloud (hosted) at Sage and received a notice that the product is at end of life. Does anyone else use the Cloud version or know of another cloud solution we could move to?
  • Sage CRM integrated to Sage 300 ERP: Person Type "A/R Contact" fields- where are these held?

    Looking for someone who knows their SQL tables here. What is the SQL table or view where I can query the Sage 300 ERP "Type" field as it relates to the CRM person record? Through the integration, the new fields "Sage 300 ERP A/R Contact" or "Sage 300…
  • How to move Sage 300 SQL Data from SQL 2008R2 to SQL 2017

    I have a client that is installing a new server and upgrading from SQL 2008R2 to SQL 2017. Is there a way to move the SQL databases without using a dump and load? Also, we are running CRM, so we also need to move that database.
  • Sage CRM - Twice-weekly "Drop-in-Surgery"

    David Beard and Jeff Richards will be available online to help customers & our reseller partners with technical questions, perhaps brainstorm ideas for deployment, seek advice on marketing & sales + almost anything else SageCRM Drop in via Skype or dial…
  • Sage 300 Web Deployment’s role in a Sage 300-CRM Integrated System

    Sage 300 Web Deployment provides a web-based platform for accessing Sage 300 desktop screens using IIS and remote access technology (Microsoft .NET Framework or Distributed COM Remoting). This blog will discuss the role of Sage 300 Web Deployment in the…
  • Fax Number listed twice on Company Summary Screen - CRM 7.2

    What would cause the following for all companies that have a fax number entered? Any help greatly appreciated Dana .
  • Captions for Schedule Date Fields in Tasks CRM 7.2

    Hello, I would like to change the captions in the schedule box for a Task type communication in CRM 7.2. The captions associated with the fields in the field list under customization only apply to the Appointment type communication. Where are the Task…