• Sage 300 2023 and Custom Crystal Report

    Failed to retrieve data from the database error is received from Sage user interface when running a custom report created when client bought sage. Report works on sage 2014, 2019, 2020 and 2022 environments but doesnt on 2023 version. At crystal level…
  • What is This Number On Our Purchase Order?

    We have gone to the Crystal Reports and cannot for the life of us figure our what this number represents? It didn't change when I printed the PO (as in it would roll up one for each time printed), it also did not change when I added lines or modified…
  • Crystal Report Printing Error

    I have modified the Packing LIst to show a total of items being shipped per page. On my system everything works fine. It prints 8 lines per page and shows the page totals very nicely. On my clients computer it only prints 7 lines per page, but the page…
  • SQL Login failed error in Crystal Reports

    We just upgraded a client to Sage 300 2023 on their existing server. After the upgrade, printing their customized PO form prompts to enter SQL name and password. Even when I enter the correct credentials, it fails with "login failed" message. I thought…
  • What Crystal Reports runtime engine use Sage 300 2022?

    Hi everyone, We just upgrade an old Sage 300 ERP v2012 to a new server with Sage 300 2022 Update. Not a problem. But a custom application IT create with VB that use Crystal reports is not working, apparently for some crystal runtime engine conflict…
  • Pay now button on invoice sent by email

    Hello community, On SAGE 300, there is a way to have a "PAY NOW" button directly on the invoices sent as pdf to customer by email. Then when the customer click on it, he got redirected to a secured web portal transiting between Sage money and third…
  • How to move Sage 300 user's desktop icons (custom crystal reports) to a New Server (new Sage 300 version)

    Hi everyone, I dont remember exactly but Im sure we could copy some folders/files (\USER I think so) of Sage actual installation at server (they have Sage 300 ERP 2012) to new server installation (Sage 300 2022) so we can recreate icons users run -…
  • Export Icon on Crystal Report is disabled

    Hello SageCity, I am struggling to get to the bottom of a strange issue. It happens in SAGE 300 version 2019 when printing reports. The details are: 1) A user starts a report from SAGE, 2) The report program prompts for parameters, 3) User fills…
  • Crystal reports

    I am trying to have a calculated cost - ie. Ic most recent * 1.8 rounded up to the next 100. Say I get 2445 that would print 2500 and then I am trying to substruct 1.00 from 2500 to get a new sales price of 2499. I am using two formulas one to get the…
  • How to create on-demand subreports caption into number value

    So, so I have a custom report to display a list of costs, and each list displays the total cost per category and there is a navigate function using the on-demand subreport to display detailed costs per category. when I want to export the custom report…
  • Sage 300 always prompt SQL login database when Custom Report from Crystal Report is printed

    Hello, I want to ask about a custom report that I made using crystal report. So my custom report has been completed. The report uses a stored procedure because it saves time, compared to using a table / view. then I put the custom report into sage 300…
  • Adding ICITEMO field to an OE picking ticket

    I am attempting to add ICITEMO fields to my OE picking ticket, but some how I cannot select the ICITEMO table in my sub report. I do not see any of the optional field table being able to be selected. Any ideas of what I am doing wrong.
  • Users and User Authorizations Report

    Customer wants a report to be run from Sage which gives the following 5 columns . Currently they export users and they print user authorizations report and then mix and match data but since its a bank involved in Identity access management and they want…
  • Upgrading Crystal Reports

    Is there any documentation on best practices for upgrading Crystal Reports to a newer version? I can't find anything especially helpful in KnowledgeBase or elsewhere.
  • Using Crystal Reports to customize Ardinvo, how do I add database tables and fields from those tables?

    I'm customizing the Ardinvo report in crystal reports. I took a copy of the report, saved it as a different file name. Now I want to add some fields to it that are not in the set of data tables already in the report. In the "Field Explorer" I right…
  • sage 300 Retail (RMS) error: crystal reports: f(20728)

    I am trying to print an invoice, in retail POS, but I am getting the error above.
  • Current Accounting Month

    Using MyAssistant, I am trying to create an excel doc that contains the "Current Month" in the top row. If I go into JC and select File > Company Settings > JC Settings, I can see in the Accounting Date section the Current Month is "September" (even though…
  • Custom Crystal Reports - Crystal Report Windows Form Viewer - Error : The remaining text does not appear to be part of formula. Details : errorKind

    Hi everyone, A customer change its PC - we have all programs ate server and we run workstation setup - and suddenly a custom crystal report we create from scratch doesn't work !!!! Error...."The remaining text doesn't not appear to be part of formula…
  • Credit Card Receipt Confirmation Report Customization

    Hi, We're running Sage 300 2022. We just got Paya installed and did our first Credit Card transaction. I'm still fairly new to the usage of Sage and Crystal Reports. How do I customize our receipt confirmation report to include Order Number or an Invoice…
  • Cannot preview popor01.rpt on Crystal Report

    Hi all, I am trying to amend popor01.rpt on crystal report. but on open the report, then preview it, I get the error as attached. I have not add any fields yet. Any way how to solve this? Thank you
  • Desktop has stopped working

    When exporting one of the custom crystal reports we suddenly get the below error message: Deskto has stopped working. When l went to the windows Event log to check what is the issue l get the below error log: - System …
  • What is the recommended version compatible with Sage 300 version 2021 and moving forward ?

    We are currently running Sage 300 version 2021. We are looking at buying a Crystal Reports license. What would be the recommended Business Objects (Crystal reports) to buy ? I would have preferred the 2021 version of Crystal Reports but l am not sure…
  • Help understanding Crystal Reports integration with Sage 300...

    Is there any information regarding Crystal Reports and how it is integrated with Sage 300? My understanding is that Sage 300 includes a Crystal Reports runtime (or something like that) and uses it for any reporting-related tasks. If so, does Sage provide…
  • Emailing from multiple contacts to PrintBoss

    Anyone had any experience/success passing more than one email address from Sage 300's new Multiple Contacts module to PrintBoss? I assume we'd assign the email addresses in a subreport. Concatenating and delimiting the would be tricky, unless PrintBoss…
  • Custom Crystal Report gives incorrect entries for Invoice Credits

    Hi, I'm using SAGE 300 Premium (Version 2018) and SAP Crystal Reports 2013. I'm working on a Crystal report and using the following table linkings: OEAUDH linking to OEINVH (Linking field- ORDNUMBER, Join- Inner Join) OEAUDH linking to OECRDH (Linking…