• CPP2 calculating early

    I understand that CPP2 isn't supposed to kick in until the regular maximum is reached, but I have a case where it has already starting taking CPP2 for an employee even though it's only February and he only has ~$12,000 in earnings so far. Other employees…
  • Can Sage 300 automatically calculate HOOPP contributions?

    One business we do payroll for participates in HOOPP (Healthcare of Ontario Pension Plan). Is there a way to set up a deduction code to automatically enter the appropriate contribution amounts each pay? Of note, HOOPP uses an "employee low" and "employee…
  • Sage 300 Payroll Setup (Earnings and Deductions)

    How would I set up a group life insurance policy for which the employer pays 100% of the premiums but get coverage in excess of $50,000? I'm mostly concerned about tracking the tax to the employees. Do I need to set up two different benefits - one that…
  • accruals

    vacation pay stopped accruing and being paid out for a large number of employees but not all
  • Canada Payroll 7.3 - Calculate Payroll Error

    We have a client that is getting an error running calculate payroll. It does calculate , but at the end a message pops up: An error has occurred during the processing of Calculate Payroll. The error returned was 1. The operation being performed was…
  • We don't pay Overtime rate on PTO. How can we get Sage 300 Payroll to deduct PTO hours from OT calculations?

    Like most companies, if an employee has over 40 hours solely due to PTO (vacation, holiday, sick, etc..) in a given week, we do not apply the overtime rate to the hours over 40. However, we can't find a way to get Sage Payroll to not factor in the…
  • Box 52 Pension Adjustment not showing up on the T4

    We have 2 deductions set up for Pension. One is for the Employee contribution, and one for the employer portion. Both are set to 5% (Percentage of Base). The employee portion is set to go to box 20 and 52, and the employer is set to go to 52 only. They…
  • Q4 2020 Canadian Payroll tax update

    Can anyone confirm how the amounts in Boxes 57 to Box 60 are accumulated? Does the form use Pay Period End Date or Pay Date for inclusion? Client is questioning the amounts and saying they are calculated wrong. I looked at the CRA website and the example…
  • How does Sage 300 handle the CPP 3500 exemption

    I am working with someone that is new to Sage 300, but not new to Payroll. They have payroll setup, and we are trying to match the calculations from the other system (Sage 50) to Sage 300. We have entered all of the employees, and also entered their…
  • Weird Sage 300 US payroll rounding

    Sage 300 2019 PU2 + UP73A PU18 + UT73G PU1 We found a rounding error in the payroll pre-check register. A time card was entered for 15 hours @ 62.2743 = 934.1145 Normal round would give 934.11 but the pre-check register shows to 934.12 Yeah I…
  • CPP Not calculating

    Starting in 2020 our Status employees will be paying into CPP - I have added the CPP tax code to their Employee Profile under the Taxes tab - just ran a pre-cheque payroll register to see if it was calculating and it's not. Any suggestions ? The non-status…
  • PR - Non-resident alien FWH additional tax

    Is there a Payroll formula that will automatically calculate the additional federal withholding tax for an employee that is a NRA? Or some easy way of adding the additional tax each pay period?
  • Canadian Payroll 7.3 and latest Tax Table Update - Calculating Tax on non-periodic payments has changed

    Has anyone else had an issue with tax calculations on non periodic payments since the installation of the January tax table update? We have a client, that had used these types of payments for retro pay for a number of years, and always added that non…
  • Pension Adjustment does not hold cents amount

    Hi all, Anyone having issues with the T4 Pension Adjustment Amounts rounding to the nearest dollar? I've looked on Sage's Knowledge Base and it seems that Sage 50 clients are also having the same issue.
  • 401K Safe Harbor

    Does anyone use a formula to calculate the matching for a Safe Harbor plan? We are changing our plan type and I would LOVE to not have to do the math for the IRS mandated matching for Safe Harbor.
  • Bottle Deposit

    Hello, My company is now distributing bottled beverages and we would like to know if there is any way to automate this in the system. In other words how can we add this fee to the bottles being distributed to NY and CT - These are the only states in…
  • Payroll Wage garnishment

    Client using Sage 300 version 7.2 US Payroll. They need to set up a garnishment for an hourly employee where: 1. Gross earnings are entered for the pay period (bi-weekly) 2. Amounts withheld such as USFIT, USSS, USMED are deducted to provide a disposable…
  • adding pay code

    Is there a mechanism that you can enter a new earning code to all employees instead of one at a time thanks
  • Ops inquiry IC item location tab

    Hi there, in Ops Inquiry IC Item Inquiry (in Location tab) the Most recent Costing Unit does not update with the Average Unit Cost. The Source App is P/O Issue occurred with one item only. Any idea there.
  • How do I stop accruals on hours worked at a specific point since the maximum accrual has to include maximum carryover?

    The maximum accrual has to include maximum carryover, so if I want to let someone earn 80 hours but carryover a total of 120, the maximum accrual has to be 200 -- just in case someone has 120 to carry over, and earns all 80 without taking any. We are…
  • Payroll problem

    Dear Sage City, I'm so new to Payroll (since and I'm doing a paycheck right now. However I'm getting into a "big problem" where it shows "The System was unable to lock resources for Payroll calculation due to a prior restart condition on payroll posting…
  • tax update for 2015

    When will the next payroll tax update be released so our customers can print their 941's for 2015? Thank you!