• Navigating between GL, AP and AR

    I am wondering if it is possible to navigate directly between the A/P ledger or A/R ledger and the General Ledger. For example, if I'm looking at an A/P transaction in the A/P ledger, is there a quick way to navigate to the resulting G/L posting? And…
  • Batch date in Sage 300 is previous than the prepayment

    In October I applied a payment received as a prepayment. When I offset the payment I accidentally put Batch date as September, but the receipt date the same as the payment (October). My question is if it will affect the month end in September and October…
  • AR module disappeared

    Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…
  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • A/R deposit shows Not Posted in bank rec

    We have a client running Sage 300 v2021.5. They have an A/R Receipt batch that was posted in A/R, but in Bank Services bank rec screen, it shows as ‘Not Posted’. Because of this status, they cannot clear the deposit in their bank rec. Has anyone seen…
  • overflow. maximum entry has been generated for batch

    I have a client whose Accounts receivable batches have not been posting to GL as there was a post in progress batch. I resolved the batch - closed period but when the next batch is posted, the system is processing all the hanging batches and then throw…
  • Accounts Rec - Balance Sheet and AR Report Don't Balance

    What reports can we used to drill down and identify why there is a difference between our general ledger AR account and the balance shown in the AR Aging report? We have several months that are balanced - and then we will see a difference... than…
  • Importing Receipt Batches

    I am able to import misc receipts into Sage 300 AR successfully. I create a batch, set my bank and batch date which equals my deposit date, then import a single file of multiple misc receipts to reflect that day of deposits. My question is that I have…
  • Can't find optional field in ARPostedDocuments endpoint

    Sage 300 2019 PU7 We can't find Header Optional fields for posted documents in ARPostedDocuments endpoint Which endpoint can provide posted documents header optional fields in AR?
  • Returned check nsf

    I had a check deposited in Feb and returned back in March my question is.. can I Reverse transactions in March the date the check was returned? I don’t want the bank to be effect for February it has been reconciled and posted. thank you newbie here!
  • Accounts Receivable - A/R Document Inquiry Screen - Displaying Amounts that include Tax

    I was wondering if anyone else has an issue with the A/R Document Inquiry Screen including Tax as part of the Detail and Total Amounts? We are still using 2018 PU3 Classic, has this been corrected in a later release or in the web screens? It seems…
  • Negative AR

    1. How do I do negative receipt for knock off the credit note to customer ? 2. How do I transfer the outstanding Credit Note of customer 1 to customer 2 ?
  • How to Delete a Duplicate Credit Card Recipts

    I have a couple of duplicate A/R Receipts that cannot be posted because the invoice is fully paid. I attempted to delete the receipt, but I get a message that it cannot be deleted since it is a credit card payment that has already been processed by PAYA…
  • A/R invoice reversal

    A number of invoices were added in may however some of the may invoice dates were dated Jan so it ended up in Jan. The invoices were reversed in the general ledger since there were already posted. when the ages trial balance was run for the customers…
  • AR invoice batch - Post In progress

    Sorry if this has been discussed (and answered) a lot, but I can't seem to find a decent search function for the forum. Trying to post an AR invoice batch but it's stuck in Post In Progress. When I run data integrity, it says no errors. When I try to…
  • How to handle Rental Deposits in Accounts Receivable.

    A Rental Company Company is using Sage 300 A/R for its Tenants. They have decided Tenants will have to pay Rental Deposits. These Deposits will be refunded to Tenants once they leave. How can A/R treat Rental Deposits without affecting the Normal…
  • Additional Payment Types Possible in A/R Refund Entry

    Hi all - When doing A/R Refund Entries in Sage 300 on each detail line you can specify Payment Type. The default values are Check, Cash, Credit Card. I do not see where these values are maintained in setup or otherwise. Does anyone know if you can add…
  • AR invoice entry

    Hi Team A client of ours raised some invoices from order entry against some customers. All those invoices came and set in AR Invoice Batch list, the batch list got posted and those invoices were ready for receipt entry Issue: the user did the receipt…
  • Impact of Posting Future Dated A/R Drafts

    Greetings, We are running Sage 300. We are having difficulty ascertaining the impact of posting future-dated Accounts Receivable drafts for a customer on their credit limit. Does posting future-dated A/R drafts to a client's account in our Sage…
  • A/R Aging does not reconcile to G/L balances.

    I am trying to reconcile the A/R aging to my G/L and I can't get it to match, no matter what report I run. It matched in November, so it has to be something that happened in December. I have checked the G/L accounts and all of the transactions were generated…
  • AR receipt batch posting slow

    Hi Support, One client is have an issue with AR receipt batch posting. The posting hangs even if there are only a few entries to be posted. Sage 6.1, PU1
  • Automatic allocation of payments for customers with zero balances

    We have just completed a large import of about 35,000 invoices and related payments from a large number (to me) of customers. Many of these customers now have a zero balance in A/R. We need to allocate prepayments, etc., to apparently clear the prepayment…
  • AR Invoice not available for allocation

    Our client has an invoice that is not showing up as available to apply to receipts, credit notes or refunds. There are no open batches. When viewing customer inquiry also I cannot find anything allocated to the invoice. I went as far as comparing…
  • AR debit note

    Hi, Just noticed that in AR debit note, the document date and due date is picking as the same date even if the customer has a credit term of 30days. Is there any reason for this and how can this be changed? Sage 300 ERP 6.0 Priti Kumar
  • How to undo AR Receipt Entry

    Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.