• Order entry - Is it possible to change an order back to a quote using order type? sage 300 2014 advanced

    We had someone enter a quote and instead of changing "order type" to a quote, they posted it to an order. Is there a way to reverse this? In the order type field you can chose quote. When selected it doesn't change the order number but will it treat the…
  • Excel is busy

    Hi, we are receiving this message when an Intelligence report is being launched. The remaining of the text: Excel is busy. It may be that a dialog box is open or that a cell is being edited. Please switch to Excel and complete any pending actions and…
  • qty on s/o with decimal?

    FormerMember
    FormerMember
    The product has an odd number of quantity on S/O. There shouldn’t be any decimals in this field because all quantities listed in S/O should be for each.
  • Sage CRM - Twice-weekly "Drop-in-Surgery"

    David Beard and Jeff Richards will be available online to help customers & our reseller partners with technical questions, perhaps brainstorm ideas for deployment, seek advice on marketing & sales + almost anything else SageCRM Drop in via Skype or dial…
  • More Aatrix woes

    What happened to the Quarterly Wage on Diskette option? The icon is there, but there's no drop down for tax selection. Is my client supposed to shell out $150 to eFile it with Aatrix, when it used to be free ? That's ridiculous.
  • Batch description and Process bottom are not accessible for users

    When trying to process the Create Revalation batch in General Ledger, the Batch Description and the Process Botton are not accessible. We are using Sage 300 ERP 2014 , PU3, Microsoft SQL. Any ideas?
  • error GL Batch list UI failure

    Hi, We are on Sage 2014/ OS Windows Server 2008 Service Pack 1 we are using Workstation Setup and when running G/L transactions the following error occurred: [G/L Batch List] Closing the UI due to failure to activate Sage 300 ERP data sources. And…
  • New Update, No Notification

    I am a Sage Certified Consultant. I subscribe to the announcements forum. I am supposed to have new posting emailed out to me. This did not happen. My customer just received the CP72DSP1 notice by email, but I do not. How do I get back on the Customer…
  • Sage 300 consultant not notified of updates

    How can a Sage 300 consultant be notified of updates and hotfixes when they are released. I subscribe to the forums. Can we have every Sage 300 version release, update and hotfix come with an announcement from Sage?
  • year end 2015 sage 300 procedures

    any one tell me please! I just want to print out my procedures for 2015 year end
  • Credit Card Payment made with Sage Payment Solutions in Sage 300 to Wrong invoice

    A credit card payment was entered, posted to the correct customer, but to the wrong invoice. Is there a way to fix this. We attempted to reverse the entry, but since it was made with Sage Payment Solutions this was not allowed.
  • Finding Missed Preauth in Order Entry

    When the terms are credit card all orders in order entry should be pre authorized. Is there a way to find orders that should have a pre authorization and do not?
  • OE invoices not showing prepayments

    If I enter an order in OE and enter a prepayment and post the order, when I later invoice the order the prepayment is not shown against the invoice, but only on the right hand side of the invoice totals as an order prepayment. If I enter the prepayment…
  • Sage 300: Payroll Update

    Effective January 2016 Sage will exclusively support Payroll version 7.2. Support for previous versions will be discontinued, and tax updates for these versions no longer released. Q: Which versions of payroll will no longer be supported? A: Support…
  • Bank Rec

    We are doing a bank rec and the amount of deposits outstanding is incorrect. When we take a look at the outstanding deposits they are only $13,000, but the report shows $41,000. The outstanding checks are correct. Any ideas?
  • Credit limit check on invoicing for multiple shipments

    Hi The company I work for is using Sage 300 ERP 2014 PU2 Order Entry (OE) with active credit limit on customers. I face a problem when I create an invoice for multiple shipments, as below sample: Credit Limit : 200,000 OE Pending Balance: 150,000 (consist…
  • New Application Object Model (AOM)

    A new Application Object Model (AOM) is available for Sage 300 ERP 2014 product update 3. You can find it in KB 19194: Is there a database schema (Application Object Model) available for Sage 300 ERP .
  • Customer Check applied to wrong invoice

    How do you fix a customer check that has been applied to the wrong invoice.
  • Sage CRM 7.2 patch H integration for Sage 300 ERP

    Sage CRM 7.2 patch H for Sage 300 ERP is now live. Please login to the Knowledgebase to view KB 63522: Download Sage CRM 7.2 patch H for Sage 300 ERP 2014 and Sage 300 ERP 2012 . Note: Prior to installation, make sure your system meets both the Sage…
  • Order Entry Negative Subtotal with NO Line Items...

    Hi All, Has anyone experienced (and hopefully resolved) an issue where an order in OE shows a negative subtotal despite having only positive quantities and unit prices (resulting in positive extended priced lines). Sage 300 (v2014, pu 1) is also allowing…
  • Sage 300 ERP 2014 PU 3 now live

    You can now download Sage 300 ERP 2014 product update 3 in KB 61363 on the Knowledgebase. Read the What's New Guide and Product Update 3 Release Notes for more information.
  • Sage CRM 7.2 patch G integration patch available

    Sage CRM 7.2 patch G is now available for Sage 300 ERP 2014 product update 2 or Sage 300 ERP 2012 product update 4 and product update 5. To download, login to support.na.sage.com and search for "patch G for Sage 300", If you are already logged in, you…
  • Sage Enterprise Intelligence (SEI) 7 integration available

    Sage Enterprise Intelligence 7 has been released for Sage 300 ERP 2014 and 2012. You can find the download in KB 57023: Download Sage Enterprise Intelligence 7 for Sage 300 ERP . IMPORTANT: Prior to installing SEI 7, you will need to uninstall the previous…
  • Sage 300 ERP 2014 product update 2 is live once again

    Sage 300 ERP 2014 product update 2 is back online. NOTE: Some may experience the "cannot find required system files" error message upon installation. Should you experience this issue, please download the hotfix available for Standard edition , Premium…
  • IMPORTANT: Sage 300 ERP 2014 PU2 installation error

    After installing Product Update 2 for Sage 300 ERP 2014, some users may encounter the error "Cannot find required system data files". We are working to determine why some installations are successful and others are not. In the interim, product update…