I have a company that has 11 Sage 300 lanpaks.
They are on Sage 300 2021 PU1 with integration to Sage CRM 2020R2
These users also use Sage CRM and open webscreens from within Sage CRM.
Question: when a user opens a webscreen from within Sage CRM does it use a Sage 300 lanpak? If I have setup a CRMUSER in Sage 300 and have assigned everyone to that user in Sage CRM what does that entail?
They are logging into Sage 300 with their own Sage 300 user. Is the system counting them as 2 lanpaks?