LanPak vs Other in Current Users

Hi,

We noticed just yesterday that some of users were in the Other tab instead of the LanPak tab in the Current Users window.

Although the system still works and the users can still access Sage when they were logged in oni the Other tab, what is the difference between LanPak and Other? What is causing the users to be assigned in the Other tab instead of LanPak.

Our Sage settings were never updated.

Appreciate your help.