No reports work on Sage 2020 PU2 Virtual machine. Other workstations work

SOLVED

We have a Sage 300 2020 PU2 installation that works on most workstations, but one virtual machine running windows 10 Pro 64bit does not work. 

The issue is that when we print a report - any report, it runs the database record select and then stops before the printout or print preview. I repaired the workstation setup, no change, and I installed crystal reports, no change. 

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  • +1
    verified answer

    We have run into something similar at 4 clients, all filed under "Reports close when run (without previewing/printing)" in our internal notes.  Each had a slightly different resolution but each of them worked in that particular situation:

    In "Turn Windows Features On or Off", enable .NETFRAMEWORK 3.5
    install Adobe Flash Player 11.3.300.273 (this was their IT folks' solution, and it worked)
    Uninstall workstation setup, run Visual C++ installer, re-install workstation setup.
    Uninstall Sage .NET Libraries. Uninstall workstation setup. Re-run workstation setup (Run as Administrator).
Reply
  • +1
    verified answer

    We have run into something similar at 4 clients, all filed under "Reports close when run (without previewing/printing)" in our internal notes.  Each had a slightly different resolution but each of them worked in that particular situation:

    In "Turn Windows Features On or Off", enable .NETFRAMEWORK 3.5
    install Adobe Flash Player 11.3.300.273 (this was their IT folks' solution, and it worked)
    Uninstall workstation setup, run Visual C++ installer, re-install workstation setup.
    Uninstall Sage .NET Libraries. Uninstall workstation setup. Re-run workstation setup (Run as Administrator).
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