• CUSTOMER STATEMENTS

    Why is it impossible to print statement of accounts reports in SAGE 300 simultaneously across a number of workstations? When one of the users in a given workstation tries to print a report and their is another user who has opened this module, the error…
  • Is there a way to determine what check form was used for a specific payroll run

    We have a customer that says their ssn's are mased on top but not on the bottom check stub. We have several versions of the payroll check forms due to different requirements. Is there a way to know which form they actually used? I can see thier default…
  • Foreign currency translation report

    Hi, I'm new to SAGE, is there any function to navigate the foreign currency translation report?
  • Check stub with too many invoices

    It's been about 10 years since I've used Sage products and I just started a new job using Sage 300 Premium 2022. I'm having a difficult time printing checks when some of the checks are paying enough invoices that the check stub prints on another page…
  • Check register is showing a reversed check as missing

    We have a client who posted a check for March 15 and then reversed the same check for March 15. When we run the check register for March 15 - March 15 for all reconciliation statuses, it says that check is missing. They want to see it as reversed. Is…
  • HOW TO GENERATE A PREVIOUS BANK RECONCILIATION REPORT?

    Good day community, I am trying to retrieve a bank reconciliation report as of November 31, 2023. I am in January 2024 and I am unable to go back to that specific date (November 31, 2023) Is there an alternative way to retrieve this report? My error…
  • List of Open Batches VIA WEB API

    Hi Is it possible to get a list of Open AR Invoice Batches via WEB API\ Or provide an endpoint through which we can query to find list of open AR Invoices batches in Sage 300 Regards
  • sales tax report

    Hello. Does anyone know how to prevent A/R Summary Credit Notes from appearing on the sales tax report? The system assumes that these credit notes are sales-related but only the OE credit notes are sales related. We have a tax code that calculates no…
  • What is This Number On Our Purchase Order?

    We have gone to the Crystal Reports and cannot for the life of us figure our what this number represents? It didn't change when I printed the PO (as in it would roll up one for each time printed), it also did not change when I added lines or modified…
  • Positive Pay file

    Can anyone let me know what report/file the use to send a check file to their bank for Positive Pay? The file needs to be in excel.
  • Error on Opening the xla macro

    Hi, We have encountered an issue whereby we are receiving the following error messages: 1. PrintReport: Error on opening the xla macro 2. Problem is found in running Financial Reporter Addin We do not have application support in-house and have…
  • FR Reporter

    need to take you back i have an FR report in the typical Vertical format with departments coming one after the other Admin Electrical Engineering i want this in horizontal format, the departments next to each other, column H, I, J for example…
  • Report showing transactions posted by user?

    I'm looking for a report that will show the posted transactions (or batches) by user. (Or a list of all transactions/batches for a select date, with a column showing the user). Any help?
  • What Crystal Reports runtime engine use Sage 300 2022?

    Hi everyone, We just upgrade an old Sage 300 ERP v2012 to a new server with Sage 300 2022 Update. Not a problem. But a custom application IT create with VB that use Crystal reports is not working, apparently for some crystal runtime engine conflict…
  • Arial Unicode MS use in the Standard Crystal Reports

    I have just learned that the Arial Unicode MS font in use in nearly all the Crystal reports in Sage 300 has been eliminated by Microsoft thru an update to Windows. Apparently, Microsoft had been paying for the font and decided they didn't want to anymore…
  • Error Code: -2147467259

    Suddenly receiving Error Code: -2147467259 Method '~' of object '~' failed when trying to print anything. Reinstalled Chrystal reports, SAGE 2022, PU4 still the same problem. Any sugestions?
  • I/C Physical Inventory Quantity report showing some products On hold

    What causes an item to show as 'On hold' in the last column titled Status. We have looked around and can't find what causes that to happen.
  • Aatrix's Certified Payroll Report won't generate

    After choosing job and employees, the next step is "Generate". Upon clicking that link I get a message that simply says an error has occured and for me to check the viewer. In the log viewer it reads, "Object reference not set to an instance of an object…
  • Intelligence Reporting

    I am having issues editing a report using the designer tool. I am not able to open the task pane. an error message is displayed which says, there is no valid data in the workbook for it to work. How do I get past this?
  • User Activity Report

    sage300 v7 (2023) sp1 fresh install. I can't get user activity to show any details. it comes out blank. running it as admin the company has had users using it for a month now
  • Old Financial Statements

    How do I print a financial statement from 2021?
  • Sage combing paystub info

    Hello, SAGE Payroll Processing is combining pay stub info. Could this be a crystal report issue? if so, where we would we begin for diagnostic? Thanks!
  • SAGE 300 2020 - User Access Review

    As part of a user access review, Support have asked if we can provide a “last signed on” field either with the user details or in a separate report. Is this data available?
  • Generate the Inventory Value Report as at 31st December 2022

    Hi, I want to know, which is the correct way of getting Inventory Value Report as of end of the year (31st December 2022). Today 2nd March 2022. If we Generated Item Valuation Report using Transaction Cost ( Changing the year end date to 31st December…
  • Norming Fixed Assets - asset reporting

    Hi I am new to Sage and Norming Fixed assets, I am trying to look for an asset report that I can run for the month that will show me the following on 1 report: sorted by category - asset number - asset description - Orig purch price - In service…