• Sage 300 2023 SP5 authentication method

    When upgrading to Sp5 and using the new security model I have trouble making users with the Sage 300 authentication method. It indicate that a password needs to have at least 1 upper or lower case value and a special character but that is not set in the…
  • Customer Number Change must be upgraded, but how?

    When attempting a Customer Number Change as part of the day-end process the day after upgrading Sage 300 - 2022's Payroll module to version 8, we encountered the following error: Error: Newer version of US Payroll was detected. Customer Number Change…
  • Sage 300 payroll update 2024?

    Hello, Can anyone advise when the SAGE300 Canada payroll update for 2024 will be available for download? Linda
  • Bank Transactions shows only Transaction inquires after updating sage 300 2023 from PU1 to PU3

    After updating from sage 300 2023 PU1 to PU3, under bank transactions the only option displayed is `Transaction Inquiries` I have decided to uninstall and made a new installation problem persist. I decided to take old backup, which was under 2022 version…
  • Government Reporting menu & icons not showing after latest payroll tax update installed and activated

    Similar to my prior question... Client is running 300 v202, Payroll 7.3. All workstations are client installs. Installed latest payroll tax update on the server. Now the only user that can see the Government Reporting folder/menu/icons is the Admin…
  • EFT icons not showing after latest payroll tax update installed and activated

    Client is running 300 v2020, Payroll 7.3. All workstations are client installs. Installed the latest payroll tax update on the server. Now the only user that can see the Payroll EFT icons is the ADMIN user. I tried creating new users and new security…
  • Bank Services Hotfix - any idea what version this is for? Maybe 2022

    Hi All Please look at the link for this hotfix https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=117783&sliceId=1&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=25510&cmd=displayKC&dialogID=1303553&ViewedDocsListHelper…
  • Sage 2019 Payroll 7.3 and January 2023 Tax Table update

    Just putting this out there, to see if anyone has attempted to install the January 2023 Payroll Tax Table update on Sage version 2019.
  • Sage 300 2022 Update 2 - Account Code Change Issue: Change account not associated balance/history/transactions with new account code, disappear !!!

    Hi, We just upgrade Sage 300 from 2018 to 2022. Everything fine and staff start working without any problems, almost 7 days of that. But they need to run Account Code Change library to change one account code for a new one. After running that, original…
  • GL account code change crashes on workstation installs

    GL account code change crashes on workstation installs (SGWIN.EXE fault) but runs fine directly on server after 2021 PU5 Workstation was re-installed REGACC run as admin SAGE opened with run as admin logged on to SAGE as ADMIN user Does this…
  • Period locks change on upgrade to 2021

    I just upgraded a customer from Sage 300 2018 to Sage 300 2021. After upgrading they pointed out that many of their "Locked" periods were now unlocked. In their old database in the CSFSCST table there are NO lock records for 2020, 2018 and 2016. I…
  • Sage 300 Payroll for Sage 300 2018

    I still am running Sage 300 2018 internally and noticed that the latest Tax update does not support that version. Do I have to upgrade or are there other option?
  • error installing Tax table update

    Getting the following error while attempting to install January Tax Table update for PAyroll 7.3 Error determining program edition. It is Sage 2019. I seem to recall seeing this one at least once before, but do not recall the resolution
  • Payroll updates

    Hi, which is the last version of Sage 300 that had supported payroll updates?
  • New to Sage 300 - G/L Consolidations & Intercompany

    Greetings, I am a relatively fresh Sage 300 consultant involved as an intermediate on a new Sage 300 install and implementation. I have been put in charge specifically of G/L Consolidation & Intercompany implementations. Next week I am expected to do…
  • Upgrade Account Code Change 5.6 to 6.5 ( Sage 300 2018 )

    HI, Im doing uprade from Sage Accpac v5.6 to Sage 300 2018 (v6.5). Everything fine but when trying to activate Account Code Change I get this error : Sage 300 Options Activation Error addinng application to Application Table Any idea how to…
  • Payroll with Sage ERP 2018

    What version of US and CAD payroll do I use with Sage ERP 2018? I believe it is v7.3 correct? If it is v7.3, where can I download the install files? I am having so much trouble navigating the downloads on the Sage websites. I can download v7.2 but not…
  • Upgrading to 300c from 300 without web screens

    We have a couple of customers on older (v 2012, v 2014) Sage 300 and they are now planning to go to Sage300c v2018. They don't want to use web screens. Question - is the upgrade to a "300c" w/out web screens any more complicated than just upgrading…
  • Payroll tax update installation on workstation client

    If software is installed in server/client configuration, obviously need to install the 2/7 payroll tax update on the server. Do I also need to uninstall and reinstall the clients on the workstations once the server is done? Can't find any info regarding…
  • EFT Direct - AP - discontinued date?

    I know the rumors have been around for a while that EFT direct is going to be scrapped. It is still on the price list. Customer has it and wants to upgrade, I want them to go to the Orchid product. It would help my case if I could say that Sage will not…
  • BI Designer License no longer working after upgrade

    I upgraded from 2014 to 2017, i activated the new report designer license. I shows activated in the Sage 300 license manager. But I can't run financials it indicates I do not have a designer license. when i look in the intelligence reporting license manager…
  • You must run the Create G/L Batch form to create transactions between activating Accounts Receivables 5.4A

    Dear all, I am doing upgrade from v5.2 to v2017. When I do the data activation at AR module in v5.4, I got the message "You must run the Create G/L Batch form to create transactions between activating Accounts Receivables 5.4A". However, I checked…
  • upgrading - posting batches in AR and AP reqd?

    Upgrading a customer for v2012 to 2017. The upgrade notes say that posting batches in AR and AP is "optional" in the section heading, then says it is required in the detail. The customer has a lot of unposted batches in both modules. I know they …
  • Regacc incorrect path - Error occurred when opening view xxxxxx

    Hi, I got the error message " Error occurred when opeing view " when opening the UIs in Sage 300 (some modueles). The error persisted even I logged in to the Sample company as well. I tried to uninstall and re-install the Workstation but still…
  • Activate AM v62A (Norming's Asset Accounting) Error

    Hi, We have a customer that recently buy AM. We just install and when trying to activate in a testing company (to setup AM master files, importing fix assets opening balances and so on) we get these errors : We just did common tasks to fix this…