Sage 300

We have a client running Sage 2022 PU 1. They consistently use the Vendor number change program to combine or change Vendors. When this is done before bank reconciliation, they get a payment not found message when they try to post their Bank Reconciliation…

We have a client running 200 2021 with Product update 1. On the machine that is the main one (server), they get the above message when posting a combine Vendor request using Vendor Number Change. Anyone have any sugeestions as to how to proceed.