• Multiple users printing different customer statement concurrently - sage 300

    in one of our client , Users cannot print different customer statements concurrently. Is this how sage works? If for example a user has printed a statement for Customer X and while it is still open on his machine, another user tries to print a statement…

  • Apply Open Credits to an Invoice during Invoice Entry

    How to apply open credits e.g. prepayments, open credit notes etc directly to an Invoice in A/R while entering the Invoice.

    The Invoice amount should reduce with the credits amount.

  • Importing Receipt Batches

    I am able to import misc receipts into Sage 300 AR successfully.  I create a batch, set my bank and batch date which equals my deposit date, then import a single file of multiple misc receipts to reflect that day of deposits.  My question is that I have…

  • Period locks change on upgrade to 2021

    I just upgraded a customer from Sage 300 2018 to Sage 300 2021.  After upgrading they pointed out that many of their "Locked" periods were now unlocked.

    In their old database in the CSFSCST table there are NO lock records for 2020, 2018 and 2016…

  • PST on Expenses

    I am from Vancouver BC area. We pay 7% PST on expenses. I am trying to enable tax calculations on our Sage 300 which are currently disabled on our AP System. When I do that, system is posting expense and applicable tax as two separate line items in the…

  • Error during the push payment to Sage 300. The payment type is 'Receipt'.

    Hello Team,

    I try to push a payment with the 'Receipt' status.
    But I receive an error message: "value": "The request parameters are invalid. Fail to save value to (Applied Receipts/Adjustments) for fields (Customer Number, Document Number, Payment…

  • Currency Rate

    Hello Team,

    To receive the currency rate I use the following endpoint -> CSCurrencyRates

    The response has the following structure:


    I have chart of accounts with two segments i.e MAIN & MAIN SUB

    1234 Repair and maintenance

    1234-01 Repair and Maintenance - HQ

    1234-02 Repair and Maintenance - TZ

    1234-03 Repair and Maintenance - ZM


    On printing financial reports only Main Accounts…

  • HELP! Can I edit or delete a posted receipt in Purchase Order

    I receipted my purchase order and posted it in Sage 300  but I did not put the correct amount down and hence I cannot Invoice it. Is there a way for me to edit or delete the the receipt for the purchase order. 

    Please help me  ASAP. 

    Thank you. 

  • Returned check nsf

    I had a check deposited in Feb and returned back in March my question is.. can I Reverse transactions in March the date the check was returned? I don’t want the bank to be effect for February it has been reconciled and posted. 
    thank you newbie here…

  • Sage 300 A/R Source Application

    Sage 300 2019 PU5

    We have Invoices generated in the A/R using Data from different systems through integration.

    There is a need to identify the systems where the Data came from on the Invoices.

    Is there any risk using field  'SRCEAPPL' in 'ARIBH' and 'ARIBC…

  • Web API AR Posted Documents - Optional Fields

    Sage 300 2019 PU 5

    Sage 300 Web API v1.0 |
    The payload from ARPostedDocuments does not show Header Optional Fields Values for AR Posted Invoices.
    It shows the number of Optional fields only.
    We require the values for integration.
  • Aged Payables Report - Functional Currency Issue

    I am trying to print the aged payables report in functional currency as at March 31. The problem is, that its showing some documents with dates after March 31, just because those documents were applied against prepayments with dates before March 31. This is…

  • Delete schedule linked to application

    We need to delete a schedule in common services that is linked to accounts payable. How do we delete the link? Thank you.

  • How does Sage 300 handle the CPP 3500 exemption

    I am working with someone that is new to Sage 300, but not new to Payroll.  They have payroll setup, and we are trying to match the calculations from the other system (Sage 50) to Sage 300.

    We have entered all of the employees, and also entered their pay…

  • GL Account Code without Delimiters

    A client has a need for a General Ledger Account Code made up of more than one segment, but with the option of not using delimiters. Is there a way to do this in Sage 300?

    For example, Segment #1 = Cost Centre, XXXX; Segment #2 = Account, XXXXXX


  • How to Delete a Duplicate Credit Card Recipts

    I have a couple of duplicate A/R Receipts that cannot be posted because the invoice is fully paid.  I attempted to delete the receipt, but I get a message that it cannot be deleted since it is a credit card payment that has already been processed by PAYA…

  • FR Report Problem - Z Not Omitting Zero-Balances and arguments not taking

    I've built an FR report. Its very straightforward, I have each individual account listed in column A but grouped together into line items. For example

    Column A

    ISSUE 1
    I put…

  • Financial Reporter Statement Designer Sage 300 v2012 on Windows 10 Pro with Office 2013 32-bit

    Is the above configuration compatible?  I've adjusted all the settings for activeX and macros but the add-in refuses to load.

    The client upgraded their workstations to Windows 10 from Windows 7.  I assume that's the cause of the problem but sure and…

  • Distribution sets and various tax authorities and tax rates.

    I have invoices that come from my custom broker and there are 10 different line entries that are required and each with different tax authorities and / or tax rates. Any suggestions as a way to be able to setup something like distribution sets that could…

  • PO unit cost error

    Hello, there's a unit cost issue with purchase orders in Technisoft Service Manager that we've been grappling with for a while and I wanted to see if this forum could assist.  When a line from a PO is only partially received (cost only) against…



    I have used customer code change. Most of the codes have been changed succesfully. However I have gotten this error on some customers. Any help will be highly aprecciated

    A/R Customers: 3C0002 to 7C0001, Critical Error: [54353] unknown error adding…

  • Unable to find Prepayment in Reverse Transactions


    A user has entered a Prepayment in AP for a vendor. Now, they want to reverse it but it cannot be found in Bank Services -> Reverse Transactions.

    The prepayment in visible in the vendor activity and also has a balance.

    What could possibly be the…

  • Sage 300 2019 not responding

    A client was upgraded to Sage 2019 and time and again, sage stops responding and asks to debug. then it closes abnormally. What could be the issue. the below is what event log states

    Faulting application name: accpac.exe, version:, time stamp…

  • Unable to cast COM object of type

    All system built in reports in Sage 300 are returning this error - Unable to cast COM object of type.

    The server we use had Crystal Reports 2016 recently installed.

    What can I do to fix this. I see a lot of solution online for Sage 300 CRE and SAGE 100…