• Navigating between GL, AP and AR

    I am wondering if it is possible to navigate directly between the A/P ledger or A/R ledger and the General Ledger. For example, if I'm looking at an A/P transaction in the A/P ledger, is there a quick way to navigate to the resulting G/L posting? And…
  • Wrong Entry

    Hi I opened batch number 584 in A/R receipt batch list and keep A/R transaction in A/R receipt entry. But I accidentally pressed the batch number 585 and entered one A/R receipt transaction in that new wrong batch number 585. So, I would like to delete…
  • Error during AP Payment Import

    Hi all, While importing AP Payment, I encounter this error "The bank code and bank currency combination does not match that of the batch". However, the batch is still imported with all (total = 3) of the entries. I do not understand what does…
  • Canadian Payroll ROE batch

    I have a client that is doing a mass ROE batch. Is there any way to have the Reason Code set to a specific choice? By default it just picks the first code in the list. So the client has to go through each of the 200+ ROE's in the batch and change the…
  • Lot/Item serial

    I am new for IC lot tracking feature, I can't know how to implement and maintained lot and serial number for items. can anybody give me idea about this issue.
  • AP payment batch error - ERROR BATCH - Entries from batch XXX

    Hi, we are receiving this error message in one of our AP payment batches. There is no description of the error. Where can we find that information? Thanks.
  • GL Batch Posting Error: Period 1 in fiscal year 2024 is locked for General Ledger in Common Services' Fiscal Calendar.

    Hi There, I am new in a company and Sage 300 premium. July is our period 1 for the new fiscal year 2024. There is no accountant in the company in July, hence nothing posted in GL in July. When I posted AP source entries from GL batch listing, this is…
  • Stale date a cheque?

    How do I stale date a cheque? I have several outstanding payments from over a year ago. I believe the debts have been settled alternatively (sent an EFT or some cash). I want to reverse the old outstanding cheque and not have the AP item come-up again…
  • GL Trial Balance Missing Figures

    Sage 300 2023 After posting a Take-on Opening Balances, a Trial Balance was printed, and the total appears to be far less that the posted batch totals. There is no error reported during posting of the batch and all entries in the batch have been posted…
  • Invoice Batch List behavior

    Good morning! Our accounts payable clerk has reported an odd behavior in a single company when she enters a record into a batch using the Invoice Batch List. Clicking the 'Add' button does not progress to the next blank record. Instead, the button changes…
  • Error Code 380: Sage 300 ERP

    Hi there, I'm quite inexperienced using Sage 300 ERP, and I'm trying to add a new asset, but it's displaying Error Code: 380 "Date does not exist in Fiscal Calendar!". I've had no troubles adding assets for the past few months, so I'm not sure what…
  • Deleting AR Receipt Error batch

    We have an order that was prepaid before shipping. The shipping system added a shipping charge to the invoice. Now we are getting an error batch for the shipping amount that says. "Document XXX is already fully paid/applied" If we try to delete or void…
  • assets G/L deleted batch

    Hello everyone, I'm facing an issue regarding. assets acquisition batch. I made an acquisition batch and it's posted in the AM module, but it's arrived to the G/L deleted. anyone know why its deleted? and how can I re-generate a G/L batch for the…
  • Account Code Change 2022 Error - Damage Database if run and dont Print/Clear Log before !!!

    Hi everyone, Since I upgrade my customer to Sage 300 2022 a lot of issues with ACC. First we get an error and data damage because an A/P Job Details issue was in KB and fix. Later with an AR68AARRD critical error with invalid data directory that also…
  • Bank beginning balances upload

    We need to load uncashed checks to a new bank. Other than manually entering one batch per check, is there any way to import this information? Ty.
  • Entering only Retainage amount in AR

    Is it possible to enter a retainage amount only without entering the original invoice in AR? The reason is that the invoice was paid before Sage 300 was commissioned and only some retainage amounts exist which need to be entered for a customer. Regards…
  • ERROR: "Access violation in module AIDBZ32.DLL" when posting a change in Account Code Change Solution ID: 23062

    Hi, I have a lot of issues with Account Code Change with a customer using Sage 300 2022 Update 2 and Update 3. We fix some of them installing hot fix first to solve an issue (database damage) with AP files and later tech support send me AR dictionary…
  • Error Importing G/L Journal - Could not find installable ISAM

    Hi everyone, Suddenly, user - Sage 300 2021 (all programs at server) - running Sage from workstation set up is getting that error when trying to import some G/L journals. They use that feature a lot. But now is getting that error!! Any idea? Thank…
  • Receipt of Payment

    Hi! Payment received from a customer was recorded through Bank Module - debiting bank and crediting a gl account. How do we apply this payment to the invoices in the AR module in Sage 300? Thanks!
  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • AR Document Inquiry not behaving

    V2020 PU8 For Admin AR Document inquiry works fine. For another user and even a new user I made when I click on entry field it says Entry 1 does not exist A/R Receipt Entry - well it does exist and I can go into batch and entry on Receipt Batch List…
  • On Journal Entry, Rate value is different from the other item line

    Hi all, my customer is making a journal entry when this happen. Please refer to the Rate column and the cell value in red rectangle. The value of the rates on this column are prefill accordingly. But the value for the last item line is different from…
  • Reverse AR Miscellaneous Receipt - GL additional line with no GL Account and amount

    Why is there a extra line in the generated GL Journal with no GL Account number and amount from the posted Reverse Transactions? Original posted AR Miscellaneous Receipt with no Customer ID. The generated GL Journal entry cannot be posted.
  • Bank Reconciliation: Quick Clear Function

    Hey SageCity Members, I am using bank rec for the first time in Sage 300 2021 Premium. However, we noticed that some of the transactions in the bank rec doesn't have transaction numbers. When we try to use quick clear for range of withdrawals to…
  • Bank Reconciliation posting error: Requested payment was cleared previously

    We have been working with a customer who has had some issues with their bank rec. We have worked through their issues and are at the point where we are ready to post the reconciliation and we have received this error: Requested payment was cleared previously…