In Sage 300 2022 when I try to add Optional Fields to Account and Transaction Details in the General Ledger, I come across a error message that reads as follows:

"Cannot insert, update, or delete General Ledger Optional Fields until all other Users have left General Ledger and all other General Ledger windows are closed".

I have tried to close Sage 300 completely but I still come up against the same error message. There are no Users logged onto the System. There are no GL windows open except the window I am working from within - G/L Optional Fields.

I am able to add Optional Fields in all other modules except for the General Ledger.

Could there be something that I am missing here?