AP Pre-Cheque Register cutting off information

We have a customer running Sage 300 2019 , Product update 1 in a client server environment.  The AP Pre-cheque Register, when it has more than 1 entry , does not display the first entry completely, it only has a line and the total, so it is not possible to see the 1st Vendor and the invoices that are being paid for the first Vendor.  Tried it from a number of workstations, and differnet Sage users, and still the same result.

Any ideas?

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