Can't add lines in AR invoice in Webscreens

I have a client using Web Screens (V6.6) 1 of many users can't insert lines on an AR invoice in some companies.
She can in one company, but can't in others. - I have checked permissions - all the same,
I have tried logged in as ADMIN, and can't when she can't.
Browser is Edge (latest updates), but same problem in Chrome and Firefox.
I have tried to create a new user, and also tried to clear the .ism files from the user folder,

Other users can work perfectly from their machines.
Any ideas?