I have a bit more information and still in search of a suggestion.
On new/test server, running PB (newest version, just updated again yesterday) w/ Sage 300 v 2017, it takes 36 seconds for an AP check batch to begin to print if there are one or two checks. A larger batch (73 checks) takes 1 min 17 seconds. The current production system runs v6 with a PB version from 10 years ago. Both large and small batches start in around 15 seconds in the production environment. We don't do anything else with the PB product so I have no other benchmarks.
In the test system, even if we print to Adobe on the server, we get this kind of response time.
If in the test system (soon to be the production system) the delay for all batch sizes was around the 36 second mark, they would be ok, but the longer time for large batches is causing concern. They print upwards of 200 checks multiple times each week and are worried about how long it will take when they get to that size batch.
We talked to PB tech support, and they have said this is environment/network. The network people say it is PB. Sage 300 long reports start to print in under 20 seconds, so I can see their point.
PB tech support thinks that other resellers have experienced something similar and solved it. I welcome suggestions.
Thank you.
