Cash receipts short pays

Hi, we frequently get small short pays from our customers for different reasons. How can we enter them at the time of doing the receipt entry? Is it possible to select the GL account to use? Ty.

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    Are you posting these receipts in AR?  If so, you should have an adjustments button that would allow you to make these adjustments to whatever GL account you like, so long as you have permissions to enter adjustments.

    Alternatively, you can use periodic processing to select all these short payments, say weekly or monthly, that will create a w/o batch in the adjustments entry.  It doesn't post the batch, so you can remove, add, change the entries as you see fit, it just picks them up

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  • 0

    Are you posting these receipts in AR?  If so, you should have an adjustments button that would allow you to make these adjustments to whatever GL account you like, so long as you have permissions to enter adjustments.

    Alternatively, you can use periodic processing to select all these short payments, say weekly or monthly, that will create a w/o batch in the adjustments entry.  It doesn't post the batch, so you can remove, add, change the entries as you see fit, it just picks them up

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