• Why does ROE not bring in data for box 15c for some employees, but does for others?

    I've been working with Sage 300 Canadian Payroll for over a decade and this is the first I have seen this. When generating ROE for a particular employee, usually it will auto populate Box 15C with all their pay periods starting at the most recent one…
  • Missing Print 1099/1096 Forms in Sage 300 2021

    We just installed the tax updates and product updates for Sage 300 2021 and we are missing the option to Print 1099/1096 Forms under A/P Vendor Reports. I can see 1099 Filing and I have all of the setup options for 1099's selected. What am I missing?
  • Aatrix forms update - error loading configuration (Exit Code: 2)

    I installed PU1 for V2023 to test the new Aatrix 1099 process. When trying to run the forms, I choose automatic update for the forms and receive the below error. I tried to manually update the forms by downloading the executable from Aatirx as well. Nothing…
  • Trying to print a Record of Employment using Sage 300 7.2 Canadian Payroll but there is no print button on the user form

    Client is using Sage 300 2014 with Cdn Payroll 7.2 with the Jan 2016 tax table. They can fill out the ROE form and print the 15C but there is no button to print the completed ROE. Can they still print ROE's or do they need to do ROE Web? Thanks in…