• Aatrix 941-X

    We need to file one, possibly two (more than likely two) revised 941's for a payroll error (voided and reentered in two different accounting periods) that messed with the 941's. I know the W-2's and W3 is correct. However, Aatrix states to only use…
  • Why does ROE not bring in data for box 15c for some employees, but does for others?

    I've been working with Sage 300 Canadian Payroll for over a decade and this is the first I have seen this. When generating ROE for a particular employee, usually it will auto populate Box 15C with all their pay periods starting at the most recent one…
  • Sage 300 2023 Print 1099

    It was my understanding that the Print 1099 screen went away and Sage is to use Aatrix now for 1099 processing. We have two sage servers for two different clients. The 2021 version uses Aatrix. We upgraded the other one to 2023 (previous version was pre…
  • T4A Employee Invalid field index 108 in Payroll 7.30 (Latest Tax Table update

    After installation of the latest tax table update, the above message appears along with:A error has occured during the process of T4A extraction. The error returned was 1142. The operation being performed was a viewPut call to paper T4A information. Create…
  • Problem with Running Payroll Reports and Aatrix Access

    When we attempt to run payroll reports in Sage 300 and access Aatrix to complete the process, we are encountering an "unknown publisher" error message: "Windows has blocked this software because it can't verify the publisher." The error dialog lists…
  • Sage 300 1099 aatrix tax filing missing last and first name

    When we got to file 1099's, the last and first name are missing from the W-2/1099 preparer list where you verify recipient taxpayer identification numbers. The error says "Recipient First and Last Name required." I have sage 300 2021 with the latest tax…
  • Payroll W-2 & AP 1099 year end updates for EOY 2023

    Are there product updates required to print 2023 1099s? There is a new payroll update released, Q42023. Is this the only one - theoretically - that will be required for printing W2's? Thanks in Advance!
  • Is there a way to preview W2's before the year end.

    Is there a way to preview W2's before the year end.
  • T4A Box 144 -Exempt Income

    Has anyone figured out how to get income to show in Box 144 of the T4A in Canadian Payroll?
  • Box 61 T4a - Payer Account Number not showing

    Is it a requirement to have Box 61 fill out on the printed form? Right now it is not showing.
  • 1099 no records found

    Client upgraded to v2023, latest updates. Do not have Aatrix Hot Fix installed, will do tomorrow. In Client 1099 inquiry, 1099 vendors and amounts come up and report can be printed with details. Cannot print or process 1099's using Aatrix - or without…
  • box 28 cpp exempt not showing x even though cpp not a tax on employee

    i have a few employees that have chosen to be cpp exempt on account of turning 65 and filing a cpt30 form. the x is missing in box 28 on their t4 for some employees and there for others
  • Payroll - WA State Form 5208 - Mandatory SOC Codes

    As of Q4 2022, Washington is now requiring reporting of SOC Codes for every employee on Form 5208. Is there any way to have this code on an Employee file so that it is pulled into the Aatrix form automatically? While it is possible to manually fill it…
  • CPRS - T4A instead of T5018

    Have any of you brilliant folks harnessed the existing CPRS / T5018 machinery in A/P to allow a client to track T4A applicable invoices and generate the required T4A forms / xml file? I'm thinking it should be a matter of tweaking both the Crystal file…
  • Box 52-Pension Adjustment not showing on T4

    We cannot get Box 52 to show the employer amount for Pension on the T4 form. I had a similar problem last year, but was able to fix it by adding another "Benefit" and having it go to box 52, but that is not working this year.
  • AP 1099 not working

    Client is using Sage 300 v2021. I've added PU4 and put in the hot fix. When the try to print the 1099's it says no records exist. The 1099 inquiry screen shows lot's of records. Anyone know what i'm missing? Dana
  • The system cannot perform T4 Processing at this time

    I've printed the employee copy of the T4 fine. We are now trying to print the employer copy of the T4 and we are getting the attached error. No one else is in payroll. We don't use T4As. Any ideas? I have logged out of windows completely and back in and…
  • 1099 forms for 2021

    Will there be an update to the 1099 forms since the government forms are now 3 to a page?
  • 1099 forms change

    Good morning, We were informed of changes on this form for next year. Does Sage release a patch for the system or how are these changes handled? Is anyone changing the form in the system? Thank you.
  • 1099-PATR

    Have a client that does 1099-PATR. Is there a form that works with Sage300 or does anyone know where or who could provide any information on generating these 1099's
  • ACA forms 1095-C and 1094-C from past years

    FormerMember
    FormerMember
    I found out that my company didn't report their 1094-C and 1095-C to the IRS for 2017. When I go into Payroll Tasks to ACA Compliance to run the 2017 year it does not give me that option year. It only starts with 2018. Is there anyway to run 2017??? Please…
  • RL1 forms rejected by Ministry of Revenue

    We have a client running Sage 300 2019, Payroll 7.3 and the most recent Tax table update installed. They created their file for RL1 filing (Province of Quebec), and went to efile and receive a message that their transmission is denied The file was not…
  • New t4 boxes

    Is there a way that we can enter amounts and have them go directly to the new T4 boxes (57-60) that are required? We had someone start Payroll partway through the calendar year, and up to July, they just did one lump some history entry.
  • 1099 error after program update 7, v2019

    after v2019, pu7, unable to print w2, get error, no specifed records found.
  • 1099-NEC Update for Sage 300 Premium v2020

    How is Sage addressing the new form 1099-NEC and when will any updates be available? Will there be any changes required in the Vendor profile information?