• How do I get the inventory counts for items to update when they are received in the Purchase Order module?

    I recently joined a company using Sage 300, and I've been trying to get their system working. In the past, they used generic item numbers on purchase orders (i.e. BATHHARDWARE1), so their inventory counts were useless because many items shared the same…
  • Cannot find adjustments among posted documents

    Hello Team, In Sage 300, I created the adjustment and allocated it to the invoice. Then, I posted the adjustment. But, I cannot find adjustment by Adjustment Number on the Document Injury page. Also, endpoint ARPostedReceipts doesn't return this adjustment…
  • Refund payments

    Team, Could you help me with the following question. In Sage 300 the user can create a Refund payment. Thus, I can create an Income payment (receipt) and then refund it using refund payment. What type of documents should this payment be attributed to…
  • Qty committed to sale

    Hi Support, We have a client who used to use VM Service manager. which was linked to inventory and order entry. they have identified some items that have Qty committed to sale because of VM service manager. the items are old and need to be written…
  • Cost decrease adjustment is not reflecting in Location details.

    We adjusted one of the item cost (cost decrease), but it is not affecting in location details. Inventory movement and Stock transaction report is showing correct figures. How an i solve this issue. In ICILOC table i saw Qtyonhand is 11 and Qtyshnocst…
  • Quantity on S/O but no Sales Order in system for specific item

    Our client is working on Sage 300 2014 PU3. When doing the Physical Inventory Reconciliation it gave an error that states "There is insufficient quantity available to adjust item XXX at location XXX". When checking the specific item via Item Location…
  • po receipt entry

    Dear all I have a customer who has received 16 goods intstead of 32 and inserted the invoice number.. after running the day and processing, he realizes that he was supposed to receive all 32 quantities... what do i do please help
  • Batch description and Process bottom are not accessible for users

    When trying to process the Create Revalation batch in General Ledger, the Batch Description and the Process Botton are not accessible. We are using Sage 300 ERP 2014 , PU3, Microsoft SQL. Any ideas?
  • Cost adjustment causing user to lose all entered data

    Have a client that tries to enter adjustments in Inventory. Sometimes when there's insufficient quantity for the adjustment it gives this error message, they fix their error and continue on: Other times, they get this error and it causes them to…
  • Returning items to inventory

    Hello, I have a few items that were capitalized some time ago that need to be returned to inventory. I am unsure how to do this. How can I move them back to inventory and have the original cost associated with each item? And how can I adjust the accumulated…
  • Receiving Slip Entry Error

    Hello, While posting a receiving slip, the wrong item quantity was entered (2 instead of 1) and posted. I can re-post the receiving slip, but the inventory quantity for this item remains overstated. How can I correct this? Thank you!
  • Sage 300 5.5 inventory with negative average cost

    I have a couple of items with negative average cost. What's the best way to fix this in Sage 300 5.5? TIA, Peter Heinicke