• PJC Change Orders

    Hi. We are trying to get posted change orders to be reflected in PJC. Any suggestions? Thanks.
  • How to reverse an AR Refund Entry that do not have Bank Code?

    Hi All, I posted an AR Refund Entry that is using Cash Payment, No Bank Code, use Cash Account instead. It does not have a Bank Code so I cannot use the Reverse Transaction from Bank Transaction. Any other way to reverse this refund? Thank …
  • AR Adjustments

    How do you remove a posted adjustment in AR. I had a xact that I adjusted incorrectly, entered the correct adjustment but left with an adjustment that is essentially hanging. I can't adjust the adjustment because the document's balance is 0. Any help…
  • Sage 300 doesn't allow removing posted AR Documents

    Hello Team, I cannot remove posted documents in Sage 300. Could you clarify how I can remove posted documents?
  • Example of the request for the method - ARPostReceiptsAndAdjustments

    Hello Team, Could you please provide an example of the request for the following method ARPostReceiptsAndAdjustments ? I found the following article https://www.sagecity.com/support_communities/sage300_erp/f/sage-300-general-discussion/156859/help---using…
  • How to reverse a Prepayment in AR

    There was duplicated payment in December so I booked the overpayment as a prepayment in AR. Now I got the money back. How can I reverse the prepayment ? or what do you suggest to offset the prepayment? Thanks!
  • Moving some transactions from a Customer to another in A/R

    Sage 300 2019 PU7 How can we move some posted transactions (Invoices, Debit/Credit Notes, Receipts etc) between Customers in Accounts Receivable. Break the Account move some and leave the rest. Without creating Debit/Credit notes.
  • Payroll Transaction history and the ROE

    We have a client that noticed that the entries she is doing in history to update hours for employees are not being reflected in box 15C of the ROE. They are using the latest payroll tax updates and running version 2020.
  • Clear open negative balance in A/R

    We have a customer account with an open PY (overpayment of an invoice) where the funds will not be refunded to the customer. We want to clear and close the account but the AR receipt batch will not allow us to adjust off the open credit amount via a zero…
  • how to reverse a credit note on A/R

    hello, i would like to reverse a credit note done on a previous month. how can i do that? thanks eblim
  • how to change invoice date of posted invoice

    Hi! I have join company that use Sage300, and I`m little bit lost. Is there a way to change invoice date of posted invoice? or can I delete posted invoice? Thankyou, Elisa
  • Changing the Processing Code on a Customer Credit Card

    I have a customer that has over 1,000 customer credit cards stored with Sage Payment Solutions (now PAYA). They are planning on changing banks and through Sage 300 if you attempt to change the processing code with a credit card it will delete all the…
  • How do I enter an adjustment for a sales invoice that is already posted?

    How do I enter an adjustment for a sales invoice that is already posted?
  • SAGE 300 SHIPMENT REVERSALS IN ORDER ENTRY MODULE

    Hi Guys, Is there a way of reversing a shipment that was done for wrong quoted items before the invoicing? The client does not want to create an invoice and then raise a credit not due to challenges with the tax man. Any help will be appreciated…
  • Import I/C Adjustments

    Can someone please advise (or provide) where can I find a Template, instructions and key for I/C Adjustments? We are using the Export/Import capabilities as often as possible and I can usually find what I need by exporting a previous item and recreating…
  • How to change AP control account

    Can someone please help me with changing the AP control account please ? Right now all the invoices are being posted to the Misc Accrued Payables account. I would like to create a separate account called 'Trade Payables - Consolidated' and transfer all…
  • Issue sending AP/AR Adjustments using SAGE300WebAPI calls ARReceiptAndAdjustmentBatches/APPaymentAndAdjustmentBatches

    I'm sending adjustments to Sage 300 ERP Server for 'posted' invoices and I know that the transaction are successful because the webapi call returns a reponse code is 201 and the response message contains the information I sent but when I open the adjustment…
  • Correcting a Billing dated in future period

    I have an entry that won't post due to an error in the billing date. How do I correct the date so it will post in the correct period?
  • Qty committed to sale

    Hi Support, We have a client who used to use VM Service manager. which was linked to inventory and order entry. they have identified some items that have Qty committed to sale because of VM service manager. the items are old and need to be written…
  • How to updating Physical Inventory in Sage 300

    I'm a new user of Sage 300 I wanna Update my physical inventory because he's different with what I have on hand, so when is connect to the POS (Orion POS) I'm using the data are different to what I have on hand sometimes I can't even sell some Items.…
  • Cost decrease adjustment is not reflecting in Location details.

    We adjusted one of the item cost (cost decrease), but it is not affecting in location details. Inventory movement and Stock transaction report is showing correct figures. How an i solve this issue. In ICILOC table i saw Qtyonhand is 11 and Qtyshnocst…
  • Quantity on S/O but no Sales Order in system for specific item

    Our client is working on Sage 300 2014 PU3. When doing the Physical Inventory Reconciliation it gave an error that states "There is insufficient quantity available to adjust item XXX at location XXX". When checking the specific item via Item Location…
  • po receipt entry

    Dear all I have a customer who has received 16 goods intstead of 32 and inserted the invoice number.. after running the day and processing, he realizes that he was supposed to receive all 32 quantities... what do i do please help
  • Batch description and Process bottom are not accessible for users

    When trying to process the Create Revalation batch in General Ledger, the Batch Description and the Process Botton are not accessible. We are using Sage 300 ERP 2014 , PU3, Microsoft SQL. Any ideas?
  • Cost adjustment causing user to lose all entered data

    Have a client that tries to enter adjustments in Inventory. Sometimes when there's insufficient quantity for the adjustment it gives this error message, they fix their error and continue on: Other times, they get this error and it causes them to…