• Changing decimal places back and forth?

    If the decimal places in a currency in Common Services > Currency Codes > was changed from 2 decimals to 3 decimals. Can this be reversed back to 2 decimals? If so, what are the options/procedures?
  • Password ADMIN is incorrect when we update for first Database Setup

    We have install Sage 300 2024.0, and we have finish setup database Vault & Store. But when we do database setup, there pop up screen changes pass changed is required. When we type in Old Pass & New Pass, field Old Pass shown Password is incorrect, although…
  • Crystal report and excel

    How to enable Sage 300 to generate Crystal report and excel? Thank you
  • Can payment term based on working days instead of calendar day?

    Hi, I have checked the term setup in A/R Setup -> Term. Is there any way to set the term to be based on working days? (E.g 30 working days instead of 30 calendar days?) Thank you.
  • AP Checks alphanumeric not printing correctly but with special characters

    We have problems with our payable checks not printing correctly. The Alpha Numeric wording prints fine until it should print the cent portion. It then will print nothing, or, special characters (A *@ - ). I have updated print boss and it is still…
  • Sage 300 2014 AR Receipt Entry numbering

    Hi Everyone, I have a client running on Sage 300 2014 and is facing challenges on AR document numbering. The system's AR Receipt document auto-numbering sometimes skip the sequence by a random number hence distorting the trail. Can anyone assist on…
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • PO backorder date default

    Hello a user requested that the default backorder date for POs be changed from 1 year to 2 years. Is this possible? Sage 300 2017. Thank you.
  • Disabling "Clear History" in G/L Periodic Processing for certain users

    Hi have been trying to figure out how I can disable "Clear History" for certain Users.) (last item in screengrab) Tried unticking "Period End Maintenance" and "History/Budget Maintenance" - both did not work. ( please see list of options for GL ) …
  • Why does Sage 300 not seem to convert the unit weight when clearly using a UOM that is different than the stocking UOM?

    Sage 300 OE module has 3 units of measure per line. A pricing UOM, invoice UOM and costing UOM. However it does not have a weight UOM, so it is taking the unit weight (which is for the default stocking unit of measure, and not using the conversion factor…
  • Optional field error

    I tried to insert value in option but I get an error "Optional Field Value. Attempt to modify a different record than was retrieved."
  • Lot Number Finder

    I just recently upgraded a Customer from 2017 to 2021. I can no longer see lot number optional fields in the I/C Lot number finder, nor can I select them. Is that a feature that has been removed or am I doing something wrong? Much thanks in advance…
  • Extending Demo Access

    I have a sage 300 I'm using locally for just testing. Is there a way to extend the demo license?
  • Sage 300- Failure to activate Sage 300 data sources- Macbook

    Hi everyone, When I click on Options icon in G/L Setup, this error occurs. “Closing the UI due to failure to activate Sage 300 data sources” . How could I resolve it ? Thank you in advance.
  • system error cannot verify user information

    When i log into sage an error message appears, can anyone help?
  • Change item from User Specified costing to Lot Costing

    Hi, I would like to change some items from User Specified costing to Lot Costing. The option to use a Lot Costed account set is not available until I uncheck "Allow lot quantities to be different from the quantity in the entries." But, that box is greyed…
  • Multi-currencies supported

    Hello Team, Could you clarify does Sage 300 includes the Multi-Currencies feature? I found how to add currencies in Sage 300, but, for example, I cannot change the Customer currency. How I can do it? If I should install the Multi-currencies module, how…
  • Notes in Sage 300

    Hello Team, Could you help with the following issue? I opened my Sage 300 desktop, but I cannot use the Notes button. The Button is unavailable. It is the KN module and I cannot see it in the Activation list. How I can activate the Notes module? Also…
  • Allow users to run Macros, but not edit or record Macros

    Hi, I'm trying to allow users to only run Macros without also giving permission to record or edit. In Administrative Services Security Authorizations (sage300.com) , for the "Maintain Macros" permission, it says " Allows users to record and edit macros…
  • Moving away from segmented item numbers

    Our company started using item structures and segment codes around 3 years ago and it is simply not working for the type of business we do. Currently we use the hyphen as a segment separator. We would like to go back to using the vendors item number as…
  • LanPak vs Other in Current Users

    Hi, We noticed just yesterday that some of users were in the Other tab instead of the LanPak tab in the Current Users window. Although the system still works and the users can still access Sage when they were logged in oni the Other tab, what is the…
  • Inventory category and subcategories

    Hi, In Sage300, does it have subcategories in Inventory items? Thanks! Helen
  • Delete schedule linked to application

    We need to delete a schedule in common services that is linked to accounts payable. How do we delete the link? Thank you.
  • Cannot Connect to Sage Signon Manager

    Hi. I am trying install Sage 300 on a Windows Server 2016 Standard. But getting this error "Cannot Connect to Sage Signon Manager". I have to resolve including re-installing, but no luck. Any ideas to resolve.
  • Number of decimal places in AR Invoice Batch List

    Is it possible to control the number of decimal places shown on the AR Invoice Batch List in the Total Amount column? This is for the web screens. In the desktop it is showing the proper two decimal places for USD, but in the web screens three places…