• Canadian Payroll 7.3 and latest Tax Table Update - Calculating Tax on non-periodic payments has changed

    Has anyone else had an issue with tax calculations on non periodic payments since the installation of the January tax table update? We have a client, that had used these types of payments for retro pay for a number of years, and always added that non…
  • Bank Reconciliation help needed.

    Hello there , i started reconciliation and even there is no withdrawal cleared but the totals screen shows clearing of $ 1000. where should i look to figure this out?
  • Bank Reconciliation - SLOW

    Our bank reconciliation is so slow - system takes forever to calculate. What data do we need to purge to make this process faster? Do we need to clear history?
  • Can Sage 300 automatically calculate HOOPP contributions?

    One business we do payroll for participates in HOOPP (Healthcare of Ontario Pension Plan). Is there a way to set up a deduction code to automatically enter the appropriate contribution amounts each pay? Of note, HOOPP uses an "employee low" and "employee…
  • SAGE 300 ERP RollOver

    Hello Everyone, I recently created a new year(2024) for a client's company, but the document date and posting date are 2024 instead them being DECEMBER 31, 2023. Now, I am not sure if it's an error or it's okay. My idea is to reverse the entry and repost…
  • bank reconciliation

    Hi Could you kindly assist me with an issue I encountered in Sage300? How Can I reduce “Withdrawals Outstanding” amount on bank Reconcile Statement without affecting in GL accounts?
  • Deleting old completed orders

    Client is on Sage 300 v2023, but now has many years of history. Using OE Periodic Processing > Clear History > Transaction History, 79 out of about 50,000 orders are left behind within the date range selected. All lines are marked as Complete, and the…
  • Control of non-stock items

    Hello, We have a repair department where we have lots of non-stock items. Is there a way in Sage300 to be able to keep track of those items? We don't want to consider them as inventory items. Thanks,
  • Sage 300 v2023 web screen login returns UNDEFINED error

    I have installed Sage 300 v2023.1 in a cloud server. Login using localhost/sage300 works fine. However, when I try to login using public domain name, the login screen appears but gives an error "Undefined" upon entering the user ID and password. Any suggestions…
  • Error during AP Payment Import

    Hi all, While importing AP Payment, I encounter this error "The bank code and bank currency combination does not match that of the batch". However, the batch is still imported with all (total = 3) of the entries. I do not understand what does…
  • Sage 300 Month End Procedures

    Does anyone have a month-end procedure that they follow in Sage 300? Reconciling accounts payable to the balance sheet, etc? I'm looking for something to have everyone follow to ensure that everything is entered correctly.
  • AR module disappeared

    Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…
  • GL Batch Posting Error: Period 1 in fiscal year 2024 is locked for General Ledger in Common Services' Fiscal Calendar.

    Hi There, I am new in a company and Sage 300 premium. July is our period 1 for the new fiscal year 2024. There is no accountant in the company in July, hence nothing posted in GL in July. When I posted AP source entries from GL batch listing, this is…
  • How important are historical FX Rates?

    Hello Sage 300 community! Yesterday a financial analyst accidentally deleted 15 years of FX rates (first and last of the month) in the Currency Rate table. We are trying to restore the information, but it seems like it may be a lengthy process. Does anyone…
  • How to Reopen a Project Phase

    HI, I have a closed phase in a project and I'd like to re-open it. Is that possible? Thanks
  • ICSHipment in Postman

    Hi Im getting the below error when i try to post back to the API using postman
  • Sage 300 Payroll Setup (Earnings and Deductions)

    How would I set up a group life insurance policy for which the employer pays 100% of the premiums but get coverage in excess of $50,000? I'm mostly concerned about tracking the tax to the employees. Do I need to set up two different benefits - one that…
  • creating PO invoice using RESTful API

    How do I create a PO invoice via the RESTful API? There are only GET methods when trying to overcome this by creating an invoice using AP/APInvoiceBatches in the body of the request in the field "SourceApplication" I've given the value "PO" this isn…
  • accruals

    vacation pay stopped accruing and being paid out for a large number of employees but not all
  • Year End Closing Entry

    New year is already created but now need to close the previous fiscal year to retained earnings. How do I create the closing entry if the new year is already created?
  • PJC Change Orders

    Hi. We are trying to get posted change orders to be reflected in PJC. Any suggestions? Thanks.
  • Sage 300 2023 Web screen AR unable to create entries

    When choosing AR Batch or AR Entry via web screens, the page loads but the detail and optional grid spin incessantly, making it impossible to enter any data. IMPORTANT: log in as admin, we are able to enter data. See screenshot.
  • Sage 300 Posting Bank Reconciliation without asking all users to logout

    Multiple bank accounts that need to be reconciled and posted are being used by our Sage300 company. The problem is that, even when a certain bank isn't being used, it's always necessary to request that users log out. Is there another way to post a bank…
  • AR integration to GL not bringing across functional values

    Hi Just wondering if there is a known issue with the posting of AR invoice batches to the GL when multicurrency is in use. All of a sudden, starting Mid Feb 2023, the functional values are not posting to income accounts and all income is going to the…
  • How to reverse an AR Refund Entry that do not have Bank Code?

    Hi All, I posted an AR Refund Entry that is using Cash Payment, No Bank Code, use Cash Account instead. It does not have a Bank Code so I cannot use the Reverse Transaction from Bank Transaction. Any other way to reverse this refund? Thank …