Welcome to the Sage 300 Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Using published apps with a terminal server and users are complaining about speed. Works fast directly on the server if you RDP to it. What are best practices for setting up published apps with Sage 300 ERP 2023?
Has anyone see this error? Remote user trying to login to her workstation and run a Transaction Listing. The only thing Ive found (not exact code as in Subject} is to raise your screen resolution to 1024x768 oir greater along with font size being<=125…
We have Sage 2022.1 on our server which is performing perfectly (on the server or through RDP with our VPN firewall). We've installed the Sage Workstation (WSSETUP), ran the Database Setup which created the ODBC and the test connection is fine. Hours…
Hi all,
I know that the Sage 300 web is a bit slow through VPN (by experience and have been discussed on Sagecity as well). I would like to know if Sage 300 can work with proxy through Azure, and how is the performance?
thank you
Anyone else having issue on the Sage Partner Portal? Keeps timing out and I don't see anything about a planned maintenance. Specifically under "Support" and searching under "Tickets".
partners.sagenorthamerica.com/.../
500 Connection timed…
Hello Everyone,
For a number of years we have suffered this problem where all Order Entry modules lock up and every user is met with this loading bar.
But for other users who are using modules outside of order entry they have no problems.
We recently…
Hi all,
I am planning to have cloud server hosting for Sage 300. By standard, I will need 3 different servers which is for Application, Web application, and database.
Can we do load balancing for the Sage 300 web app or the database just to handle…
We are using RD Web on Windows Server 2019 with Sage 300 2020 installed and noticed that there is some lag when we drag any of the Sage dialog screens around or when we scroll on the Sage desktop. has anyone else seen this happen and if so were they able…
Destination set to Preview
Printing a basic OE Options report, 1 page
Sage as a MS Publish App
- window attempting to display the preview hangs. It doesn't even open but if you hover at the bottom you can see the window and manually close it …
We are using Sage 2022 that uses SQL Server 2012 as its database (fully patched with latest updates). Intermittingly it loses connection to the database and there appears to be on the surface no reason for this.
We have checked out the usual culprits…
Hi there,
Just looking for some general advice on the following:
We are a managed service provider and one of our clients is currently in the process of upgrading from Sage ERP 300 6.0A to Sage ERP 300 6.2 operating in a windows terminal server environment…
I've seen a lot of discussion about Sage 300 performance on a LAN vs WAN vs VPN. We have traditionally run Sage 300 over a LAN with clients, server, and database all on the same network (client machines using 1Gbps network adapters). When the pandemic…
2 days ago we were able to use Sage 300. Yesterday morning we get this message. Have been running the application as administrator and it works. Have checked read, write and delete access of the user at all levels of the Sage install.
Are there other…
Hello,
I would like to know if anyone has any experience with monitoring Sage 300.
We have a monitoring team that will monitor logs and services.
Does anyone have any suggestion on what we could monitor to know if accpac is likely responding?
…
I'm new to Sage and all of our users tell me that it runs horribly over a VPN connection. User with a laptop has Sage 300 client installed... when he runs the application in the office, performance is acceptable. But when the user goes home and VPN's…
Also, we have another network related issue. We have a PC on the network whose discovery mode is turned on already but other computers cannot see it in the network page. Any idea how to fix this?
Hi,
Upgraded a client to sage 6.6 and sql 2017. When users log in to Sage, the screen hangs on connecting to database and takes a while to establish connection. Once connected, processing is ok however report printing is again very slow. Ping test…
We just received an RFI for our Ledger Manager product (it's a general subledger module developed in the Sage 300 SDK). They will have around 1,500 users and around a million transactions per month. Does anyone have experience with large numbers of users…
Our Sage users constantly keep getting there errors throughout the day spontaneously
* Database error (operation=GET . error=****) [Microsoft] [SQL Server Native Client 11.0] Communication Link Fail. Please refer this error to your database administrator…
Hi Support,
we have a client facing network issues so Sage became very slow. Initial workstation setup had both program files and data on the server.
i tried to install Programs on local machine and data on the server however it does not install…
Hi,
Last week we upgrade to Sage 300 2018 without an issue. Very straightforward process.
Customer buy and virtualize a new server for this new Sage application with huge resources and SQL Server/Windows Server 2016.
Users are telling since upgrade…