• Accidentally deleted all the records in the 'currency rates'

    I accidentally deleted all the records in the 'currency rates' section of Sage 300. How can I recover them?
  • Access To Specific Tables (Read only)

    Sage 300 Version: 23.1.1.72 I am working on a simple interaction between an Excel spreadsheet that extracts data from specific tables within the Sage 300 database. With my "admin" credentials it works but with a specific user's credentials it fails…
  • import qty cancel at PO Receipt

    Hi All, can we import Qty Cancel at PO Receipt? Or any macro or tools for this?
  • Sage 300 2024 w/PU1 Sage 300 Cannot Connect to Signon Manager - Resolution

    Brand new install of Sage 300 2024 and PU1 on 2019 Server and 2019 SQL Server - not new workstations. Always have problems with the same 2 out of 6 workstations (all within 1-4yo) when it comes to Sage 300 workstation installs. I'm putting this out here…
  • Missing Line Details when Import PO Receipt Entry

    Hi, I have tried to import PO Receipt Entry using Single CSV file format. The data import showing no error message. However, when I call out the receipt number, only header with data but line details showing blank. Choosing the Single CSV file for…
  • PO Receipt Entry Import Missing Line Details & Optional Fields

    Normally I import into PO Receipt Entry using an ODBC connection to the tables. Recently I've run into a issue where the receipts will import but upon checking the receipt, the header populates but is missing the PO line details and Export SetID. This…
  • Item Number Change Errors

    On the server, V2024 with PU1, when posting item number change, we get these errors: AP68ATRK: Critical Error: [4039] unsupported field type. AR68ARRD: Critical Error: [4039] unsupported field type. On a standalone, V2024 withOUT PU, no error…
  • Sage Database Structure

    Our Sage local DB environment was setup in 2017 hosted on a Windows Server 2016. I am attempting to gain access to the data. Currently an active SQL Instance is named SAGESQLGATEWAY and when connected to it, only lists SqlGatewayConfiguration database…
  • Customer Account Change - Error executing SQL statement when updating CRM Company ID! Error Code = 133

    we are receiving this error when attempting to change a customer account code. There seems to be a lot of issues with the account change programs these days. I found in the past that it was missing files that needed to be copied over but this error has…
  • Sage 300 2012 Expected Delivery date.

    I have a client working with Sage 300 2012. Does a field exist that provides the expected delivery date? If so, what table/field would contain that?
  • Upgrade Sage 300 from 2023 PU2 to 2024 PU1 creates extra users in the database management system

    I have successfully upgraded my Sage 300 install from version 2022 PU2 to 2024 PU1. Thus far no problems have been found running it. On the Database Server, in MS SQL Server Management Studio however, multiple new users were created during the install…
  • exporting invoicing details

    Hi, is there an online video to explain how to do the following: I want to export on excel particular info from invoices. I tried to do so but get an error when trying to set up criteria. i would need in particual cust name date inv # the detail of each…
  • How To Export a Single Transfer in Inventory Control and Re-Import Using different Items

    I have been trying to transfer items from one location to another but every time I try, I receive an error with the importation. What I did was try to export a single transfer, however, it exported everything even the ones that are posted from way…
  • "Sync error server exception sequence number must be specified on insertion of a detail type 2"

    we are using sage 300 with the technisoft service manager app on a Samsung a8 tablet. in the stored actions it says the above line and wont sync anything following that. I've tried everything from fully deleting the work order on the dispatch side (pc…
  • Exporting GL transactions gives error "External table is not in expected format"

    We have Sage 300 2020 running on a Windows RDS server with multiple users accessing the application via RemoteApp programs. Everything has been running fine for a couple of years but randomly last month our users cannot export files any more. A user…
  • Issue with Importing Simple Data

    I am reaching out because I have diligently followed the installation document step by step for importing simple data. However, I encountered an error, as indicated in the attached screenshots.
  • Vault and Store question

    Error: "Failed to Establish the Vault and Store Databases" During database setup. Above error showed up. New server 2022, new MSSQL 2019, new Sage 300 2024. ODBC tested successfully new install, no Vault/Store in shared data directory mapped…
  • T4A Employee Invalid field index 108 in Payroll 7.30 (Latest Tax Table update

    After installation of the latest tax table update, the above message appears along with:A error has occured during the process of T4A extraction. The error returned was 1142. The operation being performed was a viewPut call to paper T4A information. Create…
  • Microsoft Excel, or a 32 bit compatible version of Microsoft Excel is not installed

    Recently my workstation was upgraded from Windows 10 to Windows 11, shortly thereafter I started experiencing issues importing excel files into Ship Orders (Tairox). Whenever I try to import an excel file into ship orders I get the error "Microsoft Excel…
  • Exporting Payroll Employee - error Type Mismatch, LASTRAISE field should be date

    Hello, When we try to export the Employee section of Payroll employees in the Canadian Payroll module we get an error message before it completes that says, error - Type Mismatch, LASTRAISE field should be date. It also says error - stopped processing…
  • open new database , but error activating

    We have one laptop running Sage 300 version 2023 (Product Update 1) and have error activating New company. After Click Data Activation > Proceed below error pop up. Please advise
  • Exporting Customers list on Excel with email address and customers information

    Hi All, Kindly advise on where i can get a list of customers with all information updated such as email address, customer number, postal address etc.
  • IC Clear History error

    When clearing transactions in IC I run into the following error: ICITEM record not read (2362 ICASEN1.C) Any ideas? TY
  • Importing excel AP invoice error invoice invalid characters put to field 'remit-to location'

    I was importing an excel invoice template getting error in sage 300: invoice invalid characters put to field 'remit-to location' Thank you
  • Import AP Invoice from own excel file failed

    Hi all. I create my own excel file with the same sheet name, column name as exported one. however, it failed to import with the error below. However, copy pasting the content to an exported excel file seems to works fine. The issue is: I am going…