• FIrewall screen opening delay v2024

    There is a site that behaves very oddly; new server and upgrade of Sage300 Server 2022 Std DC/SQL together (yeah I know security weakness - told I.T. when Private Firewall is On at server stations get green bar opening screen with error message…
  • Is there any way to re-do the vault/store database setup?

    May i know is there anyway to re-do the vault/store database setup? I have a scenario that i need to change the credentials being used for vault/store? Thank you.
  • Sage 300 - Bank Feeds

    Has anyone had luck connecting to RBC in Canada?
  • I upgraded from 2023 to 2024 SAGE 300 but when I tried to login on the web screen, it gave me below error

    when i try to logging via http locally, any help please
  • How to Suppress Tax Warning in O/E Order Entry

    Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…
  • Disallow Users to Change Price List

    My client runs Sage 300 Premium and is in the business of selling Juices. Now the client has set up several price lists for different customer groups e.g. Distributors have the most favourable price list and retail shops have the highest prices. When…
  • IC report "Optimize Inventory"

    A client uses the inquiry screen called Optimize Inventory under IC Items & Price Lists. As more and more users at that company become familiar with that screen, they want to use it -- but they've found that only one person can be in at a time. Is this…
  • The program did not start on the remote computer(Sage on Remote Desktop Application)

    Hello. Could you please help me? I have a Windows server with Windows Server 2019. And I have installed some hyper v on it. (one for sage last version software / one for hyper v / one for SQL server / one for cal license manager). And all the users…
  • Sage 300 v2023 external web screen error Undefined after entering login

    After upgrading to Sage 300 from v2022.4 to v2023.1, we get an Undefined error after entering the login screen from external web screen. his issue is only with external access outside the network. Internal web screens are fine. I have reviewed KB 77607…
  • Setting up MFA in Sage 300

    Hi guys, I wanted to find out if Sage 300 supports 2 Factor or Multi Factor Authentication? If so, how can it be set up and configured? Are there any recommended third-party tools or services to use with Sage 300 for implementing this security feature…
  • Sage Intelligence support MS-SQL password length?

    Would you kindly let me know the Max. Length of SQL password Sage Intelligence Acceptable? My customer change SQL Password to 64bits length… After change, all Sage300 feature works fine but only Sage Intelligence caused password invalid.
  • Sage 300 2014 AR Receipt Entry numbering

    Hi Everyone, I have a client running on Sage 300 2014 and is facing challenges on AR document numbering. The system's AR Receipt document auto-numbering sometimes skip the sequence by a random number hence distorting the trail. Can anyone assist on…
  • Internal Usage to supply production cells with parts?

    We're just going up on Sage 300 to control inventory, in a manufacturing environment. We have 1 central stocking location for bulk supply inventory parts, and a factory floor in close proximity. The plan is to periodically move 2 week's worth of inventory…
  • How to only allow API Request from SSL certified site?

    Hi all, I am exploring the Sage 300 Web API. I am making a POST request from an e-commerce site, to insert AR invoice batches. I notice that the site with 'Connection not secure' can make a request to Sage 300 API as well. How can we restrict these…
  • OpsInquiry IC Item Inquiry BOM Description blank

    A client relies heavily on OpsInquiry. In IC Item Inquiry, on the BOM tab, all columns show data except "Description", which is very important for the client. I ahve confirmed that description are not blank in the corresponding BOM. This behaviour…
  • Change Job Cost Code Format

    Good morning, I'm trying to align our cost code with the 2014 AIA cost code format in Sage. Right now, it's formatted as xxxxx.xxx but I want it to be xx-xx-xx. Does anyone know how i can change this format? Thanks in advance!
  • Sage Alerts and Workflows with 2 Factor Authentication

    Our IT company has turned on 2 factor authentication and now Sage Alerts and Workflows is not able to send out e-mail notifications. Has anyone figured out a way around this? TIA
  • What do the different Customer Types mean? Base...1,2,3,4,5?

    When looking at a Customer record, on the Invoicing Tab, the Customer Type has the choices of Base, 1, 2, 3, 4, 5. What are the meaning of each of the Types and where can I set these?
  • Sage 300 Web Screens are not saving user settings

    I am not able to get column widths to stick on Web Screen forms. For example when I log in as a user and open O/E Order Entry web screen and adjust the widths in the details section, when I return after logging out and back it, the widths revert back…
  • Setting up Database for students at our university (trying to help our professor)

    Hi. We need help getting our database setup. I did some reading on it and even though I understand technical things pretty well I did not quite get it. As I mentioned in the title this is for a class we are taking in Computerized Accounting and we all…
  • Automatic Shipping and invoice Order Entry

    Here is our scenario. We give a customer a qoutation in Order entry. The customer then goes to the cashier to pay or payonline. Then the receipt is taken back to our sales team to ship and create invoice. Isnt there away that at the time of paying the…
  • When logging into the Sage 300 Webscreens, if I attempt to change the Session Date, I get a Warning message - "You can change the session date only if no windows are open".

    When logging into the Sage 300 Webscreens, if I attempt to change the Session Date, I get a Warning message - "You can change the session date only if no windows are open". Therefore, I cannot change the Session Date. How do I change the Session Date…
  • Notes in Sage 300

    Hello Team, Could you help with the following issue? I opened my Sage 300 desktop, but I cannot use the Notes button. The Button is unavailable. It is the KN module and I cannot see it in the Activation list. How I can activate the Notes module? Also…
  • Tax Services Setup for Irish Entity

    Good day, Sage 300 2021 PU2 I have a new Irish entity to setup which will be my first time setting up an Irish/European entity. In looking at the VAT/Tax reporting requirements I was wondering if there were any samples out there of the Tax Services…
  • Multicurrency with Multiple Entities in Single Sage 300 Database

    A company wishes to setup Sage 300 for their operations in 4 different countries, 4 different currencies all reporting back to a single currency. There are two options Option 1: 4 different Sage 300 Databases Option 2: 1 Sage 300 database with a entity…