• Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • Blank Administrative Service

    The administrative Services within Sage 300 appears but when selected all its contents are not appearing. Hence, there is no way any administrative can be done. Can someone provide a fix for this issue. Thanks
  • Windows authentication - Invalid windows user

    Client migrating to new server, Winsows 2019 with Sage 300 2020. Existing server is Windows server 2008, running Sage 300 2016. On the old existing server, Sage uses Windows authentication for many users. On the new server, when I try to change the…
  • Disabling ADMIN user

    Hi, Is it possible to disable ADMIN user? A client want to do this as part of compliance during their System Audit process. The requirement is that only users authenticated on the Windows domain should be able to login to Sage 300. A windows domain…
  • ORDER ENTRY - PO NO. FIELD FORCES CAPITAL LETTERS

    FormerMember
    FormerMember
    Is there a way to disable the forcing of capital letters in the PO no. field within order entry? We have a partner who sends us PO numbers that contain both capital and lowercase letters. When we transmit through EDI back to them the information is…
  • OE shipment is not posting GL entries if Invoice option is unticked

    Hi, The OE shipment entry is not generating GL entries if the invoice tick box is unselected. If Invoice option got selected, then invoice entry and GL entries are being posted to respective modules. How do I set the system to allow to post the GL entry…
  • How to Stop Purchase Orders being Deleted

    I have recently taken on administration of a Sage 300 system. We have had an Audit issue where individual purchase orders have been deleted. This causes a problem for audit. What security settings do I need to stop a user deleting a purchase order…
  • Multiple Serial Numbers for Orders, Shipments and Invoices

    Our client runs Sage 300 Version 2016 and have multi locations where they sell from. They want Orders, Shipments and Invoices to have different prefixes as per the locations they are sold from. Is this achievable? All responses will be highly appreciated…
  • Item Number Change

    Can anyone explain to me what happened after an item 0001 merged into item 0002 ? What happened to item 0001 old receipt, PO etc? After clicking the POST button in Item Number Change, a message box pop up to ask back up database, is that normal? Thank…
  • sage 300 2016 PU1 give logo but does not allow sign on and stop responding

    Just upgraded a client and Upgrade worked fantastic. on server no problem signing in on Sage 300 2016 with product update 1 loaded. The problem started with the workstations. on some it load the sage logo but does not give the signon screen. (then unloads…