Sage 300

Currently, we are managing our customers RMA requests outside of the Sage programs. As far as I can tell, Sage Order Entry does not have a program for users to issue their customers RMA or tentative credits for product they wish to return. Does anyone…

During purchase order entry client is manually entering one item numbers at a time...is it possible to copy a list of items from Excel and paste directly into Sage Purchase Order?

Are there any way to ship more than ordered quantity? Is there any way to customize or 3rd party solution to take care of this?

In the order entry a user can capture and Order and flag it as onheld and post to an Account that has exceeded credit. Then a user with Credit Approval rights can log in to Sage and approve Credit Limit and remove the onhold flag and post. with this the…

Can Sage300 order entry be prevented from copying the unshipped lines of an order onto the shipment and thence to the invoice tables, while still retaining backorder quantities on the orders? We have a situation where each order includes many products…

Hi All, so one of my customer have done a wrong OE transaction, shipment, and invoice. They apply the wrong unit price, and this happen to a lot of transactions (4 days transaction) Is it possible to delete it, and delete it in a bulk? Thank you…

We had someone enter a quote and instead of changing "order type" to a quote, they posted it to an order. Is there a way to reverse this? In the order type field you can chose quote. When selected it doesn't change the order number but will it treat the…

Hi, A customer using Sage 300c v2019. Since a couple of days when primting and then concert to PDF, suddenly not working. No problem in the past. What could be issue. Here I attach video about it. Its in spanish but it shows issue.

Hi Support, One of my clients has raised an issue with OE quotation. Once the quote is posted and printed, it cannot be edited and the post button also diappears. They are using Sage 2018 advance edition. I have tested with Sage premium and this issue…

Does anyone know if there is a maximum number of shipments that can be on a single invoice, or maximum number of lines on a shipment.?

Dear Team, In the OE while we use the LOT sometime i am getting the below error. Quantity and allocated number for item A1008G/S must be equal. if you are using the web screen, note that Serialized Inventory and Lot Tracking is not available. so must…

Hi All, One of clients had a database connectivity which results with some OE Transactions not transferred to AR Invoice Batch. Further checks also revealed that OE Sales History did not get updated. I reran Day End but no transaction. Does anyone…

After a recent upgrade to Sage 2020 we found that on O/E Forms (Credit/Debit Notes), the drop down box for Document Type selection is disabled for one company and not others, The only option available is for Credit Note printing/reprinting. Why is this…

According to my previous findings the Future Order will be activated when a day end is done on the future day. What happens when we have a future order that pushes the account over its credit limit on that day? Are we able to run a report from Sage…

"First time poster' We are looking for a way to put an Order in Order Entry on hold or in a draft or saved state so that any work in progress can be saved, exited and then returned to later without losing any of the work that was completed. Is anyone…

Our client is running Sage 300 Version 2018 with all service packs installed. I have created a CSV for importing new orders as they do so many every day. The challenge I have is the client want the system to auto create the order number so that all…

Hi, I have experienced the above error. A shipment was done earlier but when trying to invoice an error "Description: Posting failed. You must enter the shipment again." appears . I am wondering why only this shipment because I am able to invoice others…

Previous to Sage 300 we were able to delete lines on open orders even after a partial shipment. Please advise if this can still be done. Senario: A new order comes in for a customer that contains 10 lines. Line 3 is for a new item not yet available…

Hi, I just started use and learn ERP, what I learn now is adding item in Inventory Control and Order Entry. I am facing some concept problem. I was using Excel before ERP. In Excel, I can choose some additional option for a single inventory and change…

Hi, We have a situation where orders need to be partially shipped from an order entry. A credit note was passed on one line item. This however did not change the quantity ordered, qty shipped to date and back ordered quantity. initial order 100…

Hi Support, It is normal procedure to freeze all inventory transactions before generating the worksheet. Our month end inventory reconciliation last for up to two weeks. Is it possible to still post order entry invoices for the new month? What will…

When the terms are credit card all orders in order entry should be pre authorized. Is there a way to find orders that should have a pre authorization and do not?

What is proper way to process a drop ship in Sage 300 ERP? I was told from their support that you process that in Purchase Order, but how do you bill the customer without deducting from the Inventory Control module? What would be the proper steps…

Hello, I am getting this error while trying to post an order entry: I tried entering a couple new orders and keep getting this error. I've never had this issue before; the order no. is set as ***NEW*** and I type in the Customer #, enter the PO information…