• Fiscal Year Errors

    Hello, We're having a problem on O/E Shipment Entry function and could anyone please determine what could be the cause? Is it related to license expiration? Error message: "Invalid input. Cannot determine the fiscal period for Shipment Date. Enter…
  • Invoice Batch List behavior

    Good morning! Our accounts payable clerk has reported an odd behavior in a single company when she enters a record into a batch using the Invoice Batch List. Clicking the 'Add' button does not progress to the next blank record. Instead, the button changes…
  • Sage 300 2023 Web screen AR unable to create entries

    When choosing AR Batch or AR Entry via web screens, the page loads but the detail and optional grid spin incessantly, making it impossible to enter any data. IMPORTANT: log in as admin, we are able to enter data. See screenshot.
  • Reversing GL entries that have been cleared in the bank?

    Hi All, I entered a bank USD entry with the wrong USD to CAD rate. This is messing up the balance of the clearing account and so I would like to reverse the bank entry and re-enter it with the correct USD to CAD rate. However, the bank entry is now…
  • Do Importing Entries Negatively Affect Anything

    Hi All, My colleague, who somehow believes slowly entering the entries manually is the best way to do things, told me if I import entries from excel templates something is going to be wrong. Is there any truth to it? In particular, he mentioned that…
  • Order Entry

    How many maximum lines can be entered in an OE Invoice? We have a document that should have more than 300 line items. Is this possible? Priti
  • How to undo AR Receipt Entry

    Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.
  • how to delete an AR Invoice Entry

    Hi, We are running on Sage300 ERP and we would like to know how to delete an AR invoice entry ( 3 entries).Is it possible to do so. Thanks.
  • Error must print check before setting ready to post

    Hi , I have the 2 following error message here on AP Payment Batch List: You must print all checks for batch XXX before setting it ready to post. batch. And when I open the batch another error says "You must print all checks for batch XXX before settin…
  • Unapplied amount AR receipt Entry

    Hi there, In accounts receivable invoice was entered for customer “ABC” in the amount of $50,000 another Invoice was entered for customer “XXX” in the amount of $500. That was all ok the problem happened when the receipt entry was made. There was…
  • Change payment terms for vendors

    Hi all, I would like to enquire how can I change the payment terms for a vendor if my invoice for the vendor is already posted? I realised my invoices for some vendors have wrong payment terms and now my aging report is wrong.. So, is it possible…
  • Day End Error

    Hi Support, We are receiving the following error message while post MO entry batch and another user poser OE invoice. Kindly assist Description: Incorrect procedure. You cannot run Day End Processing until other users have completed day end processing…
  • Tracking user interaction

    Is there a way or a report that can track the history of an order in OE based on which user accessed it and when? I see that OE displays who created the order but doesn't show who has accessed that order after creation, if the order was changed (and by…
  • Clearing Acounts in sage 300 erp

    Dear All, I am ICT supporting to sage 300 erp. I fail to understand what the following accounts means,their importance and how to reconcile them. I have googled and seems not to get the clear view .Please assist Creditors control Account Payable…
  • Is there a way to edit OE invoices in AR?

    We use OE module to create invoices selling stock and non-stock inventory items from IC module. Sometimes there are errors on the OE invoices that need to be changed such as wrong taxes charged, unit prices don't match customer PO, etc. Sometimes the…
  • Sage 300 2014 Error batch when posting AP payment batch - check xxx drawn on bank xxx not found in bank services

    Occasionally we get an error batch when posting AP checks. We have many companies running Sage and this happens to all of them at random times. The bank accounts exist and have been there for years. Does anyone know what causes this error? check xxx…
  • Unable to reverse check

    Hi there, We're using Sage 2014, and we have an issue with a reversal. I need to reverse a check and every time we reverse the check an error batch occurred (Batch error from batch XXXX). Any idea?
  • posting issue

    Hi there, We are having an issue posting an AP batch and CK batch from a cheque we issued March 31, 2016 but post dated it to April 4, 2016. Cheque printed last week but now we can not post the batch entries. Any idea?
  • Specify working day in payment terms

    Is there i way to specify working and non working days in Sage 300 ERP 6.0? This is in regards to calculating payments due dates in AP.
  • Detailed Explanation of OE COMPLETE field values

    In the OE Finder window, there is a column labeled "Order Completed". Based on the Sage 300 v2014 AOM, an OE can have 5 COMPLETE field values: 1 = Incomplete/Not Included 2 = Incomplete/Included 3 = Complete/Not Included…