• Webscreen | Unable to post batch locked by another user

    The client utilizes Sage300 version 2024. The clerk initiates the entry, and another level of authorization is required for posting. Users have encountered difficulties in posting batches because they are locked by another user. Even after the user…
  • Sage 300 GL Posting with Withholding Tax and Net Payable Adjustment

    How can we achieve the following task: A supplier invoice of $115, with a withholding tax of $15. The objective is to ensure that when posted to the General Ledger (GL), the $115 reflects in the expense account, while also accounting for the fact that…
  • ADDING A CUSTOMER RECORD

    We have just upgraded our client Sage 300 to Version 2022 and we have run update 4. When adding a customer, we are getting the message - Description: Internal error. Customer. Operation not allowed. Has anyone encountered this error? All responses…
  • eCards in SM

    Can anyone identify if eCards get rolled once a work order is marked completed or only after posting entries? Also, are you able to roll eCards multiple times a day? Thanks, Amanda
  • Moving all WIP to a new job

    Is there a way to move all current, unbilled WIP entries from one job to another in one shot? Customer told us we need to invoice a different party and I don't want to have to move current entries one at a time.
  • Recurring AP payment - how to?

    We will be paying a consultant a set amount every two weeks. Is it possible to set up a recurring bill and payment or just the payment?
  • Invoice Batch List behavior

    Good morning! Our accounts payable clerk has reported an odd behavior in a single company when she enters a record into a batch using the Invoice Batch List. Clicking the 'Add' button does not progress to the next blank record. Instead, the button changes…
  • Supplier profirna invoice

    Our customer is looking to record proforma suppliers invoice and allocate payments to it. Has anyone got a system to do this. I did suggest creating a po and allocate payments to supplier but he says there is no record on supplier of what proforma the…
  • Vendor Item Number vs Manufacturer Item Number

    Hello, In IC, is there a way to put a Manufacturer name? I saw Vendor Name in Vendor Details, but this only for Vendors and not Manufacturers. Thanks,
  • Incorrect GL account type Balance Sheet > Income Statement

    Our client has a few GL account configured as Balance Sheet account instead of Income Statement account. The account was incorrectly created as a balance sheet account. We need to change the account type to income statement but firstly, correct the…
  • Bank entry rate different when posted to GL

    Using Sage300 2021 web screen When a bank entry is done with a unique rate the related GL entry is showing a different rate per line ... some entries differ by cents while some are higher (dollar) What is causing this ?
  • MISC PAYMENT IMPORTATION DUPLICATE AMOUNT

    Am trying to import misc payment in AP Payment batch but all misc payment amount is duplicated Am using Sage 300 Standard 2020 PU 5
  • Sage300 Webscreen [Account Payable] batch lock by another user

    We are currently experiencing a lock batch error when trying to change batch ready to post option to YES. We have observed the following. Batch created by user1 > User1 edit batch> user1 Save> User1 unable to update ready to post. Sage300 2021 webscreens…
  • Accounts Receivable - A/R Document Inquiry Screen - Displaying Amounts that include Tax

    I was wondering if anyone else has an issue with the A/R Document Inquiry Screen including Tax as part of the Detail and Total Amounts? We are still using 2018 PU3 Classic, has this been corrected in a later release or in the web screens? It seems…
  • Sage 300 Web Screens Posting Batch entry Stuck

    Sage 300 v2020 PU4 on AWS cloud Server ll works fine on the desktop version, however, when trying to create a batch entry within the Web Screens in AR Invoice it hangs and does not add an entry, it allows navigation to other modules and adding batch…
  • Indexed Credit Card Receipts

    Good Morning All, I have a question regarding the credit card receipt indexing process via Sage Paperless. I am wondering if it's possible to see a list of already indexed credit card receipts? For example, when coding an invoice (or doing a new invoice…
  • Inventory item with difference version

    Hi, If we want to avoid creating an new inventory codes for each version of our product, is there a way of doing this? Or we have to create a new inventory code for each version? Thanks!
  • GL posting Error - "Entry for a period before the prior fiscal year"

    FormerMember
    FormerMember
    In AP, I entered a manual ck incorrectly as 4/19/01. When the system tried to post the resulting GL entry, I got this error. I have since voided the manual ck and re-entered it correctly. Now, how to clear this error in the GL posting?