• Reversing GL entries that have been cleared in the bank?

    Hi All, I entered a bank USD entry with the wrong USD to CAD rate. This is messing up the balance of the clearing account and so I would like to reverse the bank entry and re-enter it with the correct USD to CAD rate. However, the bank entry is now…
  • Do Importing Entries Negatively Affect Anything

    Hi All, My colleague, who somehow believes slowly entering the entries manually is the best way to do things, told me if I import entries from excel templates something is going to be wrong. Is there any truth to it? In particular, he mentioned that…
  • Sage CRM - Twice-weekly "Drop-in-Surgery"

    David Beard and Jeff Richards will be available online to help customers & our reseller partners with technical questions, perhaps brainstorm ideas for deployment, seek advice on marketing & sales + almost anything else SageCRM Drop in via Skype or dial…
  • Order Entry

    How many maximum lines can be entered in an OE Invoice? We have a document that should have more than 300 line items. Is this possible? Priti
  • Moving Stock from One company to the other

    Our client has created a subsidiary company in sage 300 and would like to move their stock from the initial company to the new subsidiary company. How best can this be done in sage 300?
  • How to undo AR Receipt Entry

    Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.
  • how to delete an AR Invoice Entry

    Hi, We are running on Sage300 ERP and we would like to know how to delete an AR invoice entry ( 3 entries).Is it possible to do so. Thanks.
  • Error must print check before setting ready to post

    Hi , I have the 2 following error message here on AP Payment Batch List: You must print all checks for batch XXX before setting it ready to post. batch. And when I open the batch another error says "You must print all checks for batch XXX before settin…
  • Unapplied amount AR receipt Entry

    Hi there, In accounts receivable invoice was entered for customer “ABC” in the amount of $50,000 another Invoice was entered for customer “XXX” in the amount of $500. That was all ok the problem happened when the receipt entry was made. There was…
  • Change payment terms for vendors

    Hi all, I would like to enquire how can I change the payment terms for a vendor if my invoice for the vendor is already posted? I realised my invoices for some vendors have wrong payment terms and now my aging report is wrong.. So, is it possible…
  • Day End Error

    Hi Support, We are receiving the following error message while post MO entry batch and another user poser OE invoice. Kindly assist Description: Incorrect procedure. You cannot run Day End Processing until other users have completed day end processing…
  • Tracking user interaction

    Is there a way or a report that can track the history of an order in OE based on which user accessed it and when? I see that OE displays who created the order but doesn't show who has accessed that order after creation, if the order was changed (and by…
  • Clearing Acounts in sage 300 erp

    Dear All, I am ICT supporting to sage 300 erp. I fail to understand what the following accounts means,their importance and how to reconcile them. I have googled and seems not to get the clear view .Please assist Creditors control Account Payable…
  • Is there a way to edit OE invoices in AR?

    We use OE module to create invoices selling stock and non-stock inventory items from IC module. Sometimes there are errors on the OE invoices that need to be changed such as wrong taxes charged, unit prices don't match customer PO, etc. Sometimes the…
  • Sage 300 2014 Error batch when posting AP payment batch - check xxx drawn on bank xxx not found in bank services

    Occasionally we get an error batch when posting AP checks. We have many companies running Sage and this happens to all of them at random times. The bank accounts exist and have been there for years. Does anyone know what causes this error? check xxx…
  • Unable to reverse check

    Hi there, We're using Sage 2014, and we have an issue with a reversal. I need to reverse a check and every time we reverse the check an error batch occurred (Batch error from batch XXXX). Any idea?
  • Payroll Module

    I have unposted payroll data that was calculated in error - how do I delete this extra payroll? I cannot create a ROE due to this unposted data, but the only place where I can see this unposted data in the payroll module is in cheque inquiry.
  • posting issue

    Hi there, We are having an issue posting an AP batch and CK batch from a cheque we issued March 31, 2016 but post dated it to April 4, 2016. Cheque printed last week but now we can not post the batch entries. Any idea?
  • Batch description and Process bottom are not accessible for users

    When trying to process the Create Revalation batch in General Ledger, the Batch Description and the Process Botton are not accessible. We are using Sage 300 ERP 2014 , PU3, Microsoft SQL. Any ideas?
  • Specify working day in payment terms

    Is there i way to specify working and non working days in Sage 300 ERP 6.0? This is in regards to calculating payments due dates in AP.
  • Sage 300 consultant not notified of updates

    How can a Sage 300 consultant be notified of updates and hotfixes when they are released. I subscribe to the forums. Can we have every Sage 300 version release, update and hotfix come with an announcement from Sage?
  • year end 2015 sage 300 procedures

    any one tell me please! I just want to print out my procedures for 2015 year end
  • Sage 300: Payroll Update

    Effective January 2016 Sage will exclusively support Payroll version 7.2. Support for previous versions will be discontinued, and tax updates for these versions no longer released. Q: Which versions of payroll will no longer be supported? A: Support…
  • Detailed Explanation of OE COMPLETE field values

    In the OE Finder window, there is a column labeled "Order Completed". Based on the Sage 300 v2014 AOM, an OE can have 5 COMPLETE field values: 1 = Incomplete/Not Included 2 = Incomplete/Included 3 = Complete/Not Included…
  • Order Entry Negative Subtotal with NO Line Items...

    Hi All, Has anyone experienced (and hopefully resolved) an issue where an order in OE shows a negative subtotal despite having only positive quantities and unit prices (resulting in positive extended priced lines). Sage 300 (v2014, pu 1) is also allowing…